Head Of Customer Service

Ensuring customer satisfaction is a key responsibility of this role. Customer service managers may work at various levels within an organisation, from head office to the front end of the business.Key ResponsibilitiesDeveloping and implementing customer service policies;Managing teams of customer services staff;Handling face-to-face enquiries from...

Job SummaryWe are seeking a dedicated and experienced Customer Service Manager to head our customer service department.The ideal candidate will have previous experience in handling customer service departments in restaurants or hotels.Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction.Ensure utmost customer satisfaction...

Head of IT with responsibilities to manage, plan, organize, and execute all IT functions covering Head Office, Spinning, and Weaving units at Karachi and Lahore using Oracle EBS as an ERP tool. This includes directing all IT operations to meet company requirements as well as the support and maintenance of existing infrastructure, applications, and new unit...

Head Of Fabrication ACE Consultants, Pakistan One of our clients, a market leader in the heavy vehicles business (manufactures bodies of Trucks and Buses), invites applications for the position of Head of Fabrication for its Karachi (Pakistan) office.The incumbent must have 15 to 20 years of experience in the heavy equipment industry (preferable candidate...

Job Title: Center HeadThis is a senior leadership role that requires a highly experienced professional to manage a center and drive business growth. The ideal candidate will have a strong background in staff management, customer retention, and business development.The key responsibilities include:Leading a team of staff to achieve business objectives and...

Job SummaryAs a Customer Service Lead, you will be responsible for managing a team of customer service representatives, providing guidance and support to ensure excellent customer satisfaction.Responsibilities:Manage a team of customer service representativesProvide guidance and support to team membersDevelop and implement customer service strategiesMaintain...

Customer Service Representative Job DescriptionWe are looking for highly skilled Customer Service Representatives to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer support via phone.Salary and Benefits:A competitive salary packageAn opportunity to work with a dynamic teamJob...

Role: To implement the Customer Service strategies locally in order to increase profitability through the continuous improvement of customer satisfaction by the provision of accurate and timely internal and external communication before, during, and after the use of TNT services.Job SpecificationSkills: The incumbent must have dynamic, result-oriented,...

Role: To provide exceptional customer support through targeted service initiatives.Job OverviewWe are seeking a dedicated professional to drive customer satisfaction and loyalty through proactive service strategies.Key SkillsStrategic thinking and problem-solving skills.Excellent communication and interpersonal skills.Location: Information Technology and...

Job OverviewWe are seeking a highly skilled Customer Services Lead to oversee the customer service team, ensuring exceptional customer experiences and driving business growth.Responsibilities:Foster a customer-focused culture within the team, providing coaching and guidance to ensure seamless order management processes.Develop individual training plans for...