Sales Performance Manager

7 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

As a Sales Team Lead, you will play a pivotal role in managing and supervising a team of customer service representatives targeting clients in the US market. Your primary responsibility is to ensure the team meets and exceeds performance metrics and delivers and surpasses sales targets.

Key Responsibilities:
  1. Lead, coach, and mentor a sales team.
  2. Provide ongoing feedback and performance evaluations.
  3. Foster a positive and collaborative team culture.
Performance Metrics and Targets:
  1. Monitor and analyze key performance indicators (KPIs) for the team.
  2. Set performance targets and ensure the team meets or exceeds them.
  3. Implement strategies to improve efficiency.
Training and Development:
  • Conduct regular training sessions for new and existing team members.
  • Identify training needs and coordinate relevant skill development programs.
  • Keep the team informed about product updates, policies, and procedures.
Communication and Problem Resolution:
  1. Serve as a liaison between the team and management.
  2. Communicate performance expectations, goals, and updates to the team.
  3. Facilitate effective communication within the team and with other departments.

Strong candidates should have experience in sales management, leadership, and customer service. They should also be able to effectively communicate and train others. The ideal candidate will have excellent problem-solving skills, be able to analyze data, and make informed decisions.

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