Contact Center Operations Manager

Contact Center Operations RoleiBEX is seeking a skilled Genesys Cloud Engineer to support our global contact center operations. As a key member of our team, you will be responsible for troubleshooting day-to-day operational issues with respect to Genesys and its integrated platforms. You will also act as the point of contact for all contact center solution...

Job Title: Contact Center Team LeadWe are seeking a highly skilled and experienced Contact Center Team Lead to join our team at Excel Solutions (Pvt.) Ltd.Key Responsibilities:Maintain high levels of customer satisfaction by ensuring that all calls are handled efficiently and effectively.Manage and lead a team of contact center agents, providing coaching and...

Our Company OverviewAt Expertflow LLC, we develop innovative Cloud Contact Center Software that enables businesses to connect with their customers effectively. Our software is designed to facilitate seamless interactions across various channels, ensuring exceptional customer experiences.Key ResponsibilitiesTo represent our product effectively to potential...

Job OverviewWe are seeking a skilled and experienced developer to join our team at Kolaxo Contact Center Services. As a CodeIgniter Developer, you will play a vital role in the development and maintenance of our web applications.

Expertflow LLC is committed to delivering cutting-edge Cloud Contact Center Software that revolutionizes the way companies interact with their customers. Our software enables businesses to provide seamless customer experiences across multiple channels.We operate globally with 9 offices across MEA, Switzerland, and the US, working across functions, cultures,...

Job DescriptionWe are seeking a skilled Developer to join our team at Expertflow. As a key member of our development team, you will be responsible for designing and implementing cloud-based applications using the latest frameworks and programming languages.Main Responsibilities:Design and develop clean, maintainable code in various programming languages and...

**Job Overview:**We are seeking a skilled and experienced Sales Center Operations Manager to join our team at Connectiks. In this critical role, you will be responsible for overseeing the day-to-day operations of our call center, ensuring that all employees follow company best practices and meet sales quotas.The ideal candidate will have a strong background...

Role OverviewThe Data Center Operations Manager will oversee the management and maintenance of our data center operations. This includes ensuring the reliability and efficiency of our server infrastructure.Create and maintain technical documentation and low-level design for the existing environment.Provide L2/L3 technical support to end-users and assist with...

Job Title: Call Center Operations SupervisorWe are seeking a highly skilled and experienced Call Center Operations Supervisor to join our team at Excel Solutions (Pvt.) Ltd.Key Responsibilities:Oversee the daily operations of the call center, ensuring that all calls are handled efficiently and effectively.Manage and lead a team of call center agents,...

About the RoleThe Service Center Operations Head will play a critical role in driving the growth and success of our service centers in the Central Region. As the head of service center operations, you will be responsible for overseeing the launch and expansion of service centers, managing projects from inception to completion, and ensuring seamless...

We are looking for an experienced English Language Content Specialist to join our team at Kolaxo Contact Center Services. As a key member of our content creation team, you will be responsible for developing and maintaining high-quality web content that effectively communicates our brand message and engages our target audience.About the Role:Content Creation:...

Kolaxo Contact Center Services is seeking a skilled Web Content Development Expert to contribute to the development and enhancement of our online presence. As a Web Content Development Expert, you will be responsible for creating and maintaining high-quality, informative, and engaging content that effectively communicates our brand message and drives...

Kolaxo Contact Center Services is seeking a talented Digital Content Creator to contribute to the development and enhancement of our online presence. As a Digital Content Creator, you will be responsible for creating and maintaining high-quality, informative, and engaging content that effectively communicates our brand message and drives audience...

We are seeking an experienced Content Writer to join our team at Kolaxo Contact Center Services. As a key member of our content creation team, you will be responsible for developing and maintaining high-quality web content that effectively communicates our brand message and engages our target audience.About the Role:Content Creation: Write, edit, and...

Role and ResponsibilitiesThe Service Center Operations Director will be responsible for leading the launch and expansion of service centers in the Central Region. You will manage projects from inception to completion, oversee day-to-day operations, and ensure the success of the service centers.Responsibilities Include:Leading the launch and expansion of...

Job SummaryAs the Head of Service Center Operations in our Central Region, you will lead the launch and expansion of service centers, manage projects from inception to completion, and ensure seamless day-to-day operations. You will work closely with stakeholders, hire staff, create a supply chain, negotiate with suppliers, and expand service centers.Key...

Ats Technologies is seeking a skilled Operations Manager to lead our call center team. This individual will be responsible for managing operations, including HR hiring, team building, training, and coordination with clients.Job DescriptionThe successful candidate will have good interpersonal skills, a strong command of call center managerial skills, and the...

Job DescriptionAs a Technical Support Specialist at Expertflow LLC, you will play a crucial role in ensuring the smooth operation of our deployed solutions. Your primary objective will be to provide top-notch technical support, collaborating with cross-functional teams to drive business growth and success.

About UsiBEX is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement and insight solutions to help protect client investment, mitigate financial and operational risk, and accelerate ROI. Our global operations require a strong technical foundation, and we are seeking a skilled Genesys Cloud Engineer...

Telephony and Contact Center SupportiBEX is seeking a skilled Genesys Cloud Engineer to provide telephony and contact center support. As a key member of our team, you will be responsible for acting as the point of contact for all contact center solution requests, whether they are questions or problems. You will also troubleshoot day-to-day operational issues...