Frontline Support Specialist

**Key Responsibilities**Hire and lead a global team of customer experience managers and oversee more than 150 frontline customer support agents.Develop and execute a strategic three-year plan for consumer operations growth and scale.Lead complex projects and operational process improvement initiatives using Kaizen and Lean Six Sigma methodologies.About Our...

**What You'll Be Doing**As an operations manager of support operations at Coinbase, you will directly lead a global team of customer experience (CX) managers and oversee more than 150 frontline customer support agents that directly interact with Coinbase customers via phone, chat, and email channels. You will develop strategies to enhance customer...

Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

We are ECS ME, a leading provider of cargo management applications. Our team is seeking an experienced Technical Support Specialist to join our ranks.Job SummaryWe are looking for a highly skilled individual with expertise in Cargo Domain operations and Splunk log analysis/debugging. The successful candidate will be responsible for providing top-notch...

Pursue a rewarding career with HSBC, a pioneering banking and financial services company operating globally.We have an exciting job opening for a Technical Support Specialist - IT Infrastructure, focusing on the Oracle Fusion platform.Key Responsibilities:Offer technical assistance to users by identifying and resolving IT-related issues efficiently.Build...

Job SummaryECS ME is seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will possess strong technical expertise, including proficiency in computer hardware, operating systems, software, and networking.Key Responsibilities:Provide comprehensive IT support across multiple locations, including remote offices.Manage IT...

Job SummaryWe are looking for an experienced IT Support Technician to join our team. The role involves providing comprehensive IT support across multiple company locations, including remote offices. The candidate will manage IT operations, including desktop, network, and server support, along with backup management and troubleshooting technical issues. This...

Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and...

About UsHSBC is a global leader in banking and financial services, operating in 64 countries and territories. Our mission is to enable businesses to thrive and economies to prosper, helping people to achieve their goals.Job DescriptionWe are seeking an experienced professional to join our team as a Consultant Specialist. This role will involve managing...

Job OverviewWe're looking for a skilled Help Desk Expert to provide top-notch support to our customers. The successful candidate will be responsible for investigating and resolving customer issues, using available resources to ensure high standards are met, and being a trusted advisor to our customers.Responsibilities:Provide support to customers across...

ECS ME Job DescriptionWe are seeking a highly skilled Application Support Specialist to join our team. The successful candidate will have over 5 years of experience in application production support within large organizations and possess expertise in troubleshooting, configuration, and maintenance of applications.Key Skills and Qualifications5+ years of...

Skillful Support DeliveryWhat You'll Do:As a key member of our customer support team, you will be responsible for delivering top-notch support experiences that meet the evolving needs of our customers. This includes providing support across multiple channels, investigating and resolving customer issues, and using available resources to ensure high standards...

About This RoleThis is an exciting opportunity to join our team as an Application Support Specialist. The ideal candidate will have over 5 years of experience in application production support within large organizations and possess expertise in troubleshooting, configuration, and maintenance of applications.Responsibilities and RequirementsProviding...

Our TeamWe are a diverse and talented team of professionals, dedicated to delivering high-quality solutions and exceeding customer expectations. As a Consultant Specialist, you will have the opportunity to work with a wide range of stakeholders, including developers, testers, and business analysts.BenefitsWe offer a comprehensive benefits package, including...

This is a unique opportunity to join a dynamic team as a Call Center Executive. The successful candidate will be responsible for providing customer support, handling customer service inquiries, and managing communication with clients.About the Role:The Call Center Executive will be responsible for ensuring that customers receive exceptional service and...

About UsWe are DigitalOcean LLC, a company that helps businesses and developers grow and thrive in the digital age. Our mission is to deliver exceptional support and create innovative solutions that meet the needs of our customers.What You'll DoAs a Senior Cloud Support Engineer, you will play a critical role in ensuring our customers receive the best...

We are looking for a highly skilled and experienced Consultant Specialist to join our team. As a key member of our team, you will be responsible for delivering technical excellence in production support to Linux/VCS and working as a Subject Matter Expert for the production support team.About HSBCHSBC is one of the largest banking and financial services...

We are currently seeking an experienced professional to join our team as Senior Software Engineer.In this role, you will be responsible for providing system functional support at a global level, which includes:Administering the HR SystemsBriefing developers on system requirementsTroubleshooting system issues and escalating as necessaryDocumenting procedures...

About ECS MEWe are a leading organization in the financial services industry, dedicated to providing exceptional support to our clients.Job DescriptionThe ideal candidate will have over 5 years of experience in application production support within large organizations. They should possess expertise in troubleshooting, configuration, and maintenance of...

Job Overview:As an Educational Counselor, you will play a vital role in supporting students in achieving their academic and professional aspirations. This is a fantastic opportunity to make a meaningful impact in the lives of students and help shape their futures.Your Responsibilities:Work closely with students to identify their strengths, interests, and...