Service Excellence Expert

Key ResponsibilitiesProvide expert knowledge on products, services, and solutions to meet client needs.Communicate effectively through various channels, including phone, email, and in-person interactions.Collaborate with internal teams to ensure seamless delivery of services and resolutions.

ResponsibilitiesCreating and maintaining IT service management policies and procedures, including incident management, problem management, change management, and service level management.Overseeing day-to-day activities of the IT service department, including HR management and arranging for the delivery of IT services.Ensuring timely and effective delivery...

Job Title: IT Service Management Expert.We are seeking a highly skilled expert to lead our organization's IT service management efforts. The ideal candidate will have in-depth knowledge of ITIL and ISO 20000 frameworks, as well as practical experience in implementing these standards.About the Role:This is an exciting opportunity for a seasoned IT...

Customer Service RepresentativeWe are seeking highly motivated individuals with excellent spoken English skills who can effectively communicate with customers in a fast-paced environment.Key Responsibilities:Deliver exceptional customer service through effective communication and problem-solving skills.Develop strong relationships with customers by actively...

IT Service Management ExpertWe are seeking an experienced IT service management expert to join our team. The ideal candidate will have a proven track record of developing and implementing IT service management policies and procedures, as well as managing day-to-day activities of an IT service department.Key ResponsibilitiesPolicy Development: Create,...

Support ProfessionalThe ideal candidate will play a crucial role in ensuring customer satisfaction by providing top-notch support and addressing any product or service-related concerns.Key Skills:Excellent communication and interpersonal skillsPrompt issue resolution and complaint managementDetailed knowledge of our products and servicesJob Benefits: Monthly...

Service Excellence RepresentativeThis role requires a strong foundation in customer service principles. Previous experience in sales, customer service, or a related field is advantageous.The ideal candidate will possess excellent communication and interpersonal skills. They should be able to work effectively in a fast-paced environment, prioritizing multiple...

We seek an IT Service Management expert to lead client engagements and guide junior consultants in implementing ISO 20000-based systems, optimizing IT operations, and ensuring regulatory compliance.

Role Overview:This position requires a Hospitality Manager with excellent communication and interpersonal skills.Responsibilities include handling guest inquiries, feedback, and complaints, as well as monitoring financial performance.The ideal candidate will have a passion for customer service and be able to multitask in a fast-paced environment.

Join to apply for the Analyst - US role at Nexus Expert ResearchJoin to apply for the Analyst - US role at Nexus Expert ResearchWe are hiring for the position of Analyst at Nexus Expert Research.About NexusNexus is an expert network firm that connects clients with C-suite executives and other professionals from Fortune 500 and international companies for...