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Post Sales Service Manager

2 weeks ago

Islamabad, Islamabad, Pakistan Iqbal & Company Full time

At Iqbal & Company, we are seeking a Post Sales Service Manager to oversee the daily operations of our technical service team nationwide.

Main Responsibilities:

  1. Supervise the technical service team to ensure compliance with equipment and procedural standards, health and safety protocols, and after sales services.
  2. Ensure timely project delivery, proper product handling, and consistency of operations.
  3. Develop and conduct customer service training programs and in-house training programs.
  4. Plan department budget and oversee service procedures.

Requirements:

  1. Bachelor's degree in Biomedical or Electronics.
  2. Minimum 5 years of experience in an equivalent position with excellent management skills.
  3. Analytical, efficient, detail-oriented, computer literate, and technically adept.
  4. Pleasant personality with positive initiative and drive.
  5. Excellent communication and presentation skills.
  6. Strong learning ability.
  7. Knowledge of local competitors and hospitals network and their working environment (desired).
  8. Strong contacts with different hospital KOLs (desired).
  9. Experience in tackling/support of marketing activity (desired).