Persistency and Customer Retention Lead

This is a key leadership role that drives business performance by enhancing customer retention, driving persistency in premiums, and reducing policy lapses.Main Responsibilities include:Developing strategies to improve customer satisfaction and loyaltyCollaborating with Sales, Claims, Customer Service, and Actuarial teams to achieve long-term customer...

Department: General AffairsDesignation: Manager/ Senior Manager Persistency & Customer RetentionNature of Employment: PermanentTotal Positions: 1Experience Required: Minimum of 8-10 years of experience in the life insurance industry, with at least 5 years in a Supervisory/ Managerial role focused on customer retention or persistency management.Key...

The role of Persistency & Customer Retention Manager involves leading the development and execution of initiatives to drive customer retention, improve persistency in premiums, and reduce policy lapses. This requires close collaboration with various teams including Sales, Claims, Customer Service, and Actuarial.Key responsibilities include developing and...

We are seeking a highly skilled Persistency & Customer Retention Manager to lead our efforts in enhancing customer retention, driving persistency in premiums, and reducing policy lapses. The successful candidate will have a minimum of 8-10 years of experience in the life insurance industry, with at least 5 years in a supervisory/managerial role focused on...

About the RoleThis is a full-time on-site position for a Customer Success Executive. The incumbent will be responsible for ensuring customer satisfaction, retention, and managing accounts on a day-to-day basis.

This role focuses on ensuring customer satisfaction, retention, and support through effective account management. Key responsibilities include on-site interactions with clients to address their needs and provide solutions to enhance their experience.

We are seeking a proactive and customer-focused individual to help improve customer satisfaction, reduce churn, and enhance overall user experience. The ideal candidate will engage with customers to understand their concerns, analyze reasons for website abandonment, handle membership cancellations, and implement strategies to retain customers.Job...

Join us in revolutionizing customer success with AI. As a member of our team, you will harness cutting-edge technology to predict needs, drive growth, and redefine client relationships.About the RoleLeverage AI to orchestrate personalized customer journeys, transforming every interaction into a strategic touchpoint for growth and retention.Utilize machine...

Customer Success Manager PositionThe Customer Success Manager will play a critical role in ensuring customer satisfaction and retention. This involves establishing trust-based relationships with customers, identifying areas for improvement, and collaborating with internal teams to resolve issues and drive growth. A strong understanding of SaaS business...

The ideal candidate will possess excellent analytical skills to identify trends and patterns in customer feedback, strong communication and interpersonal skills, and the ability to empathize with customers and provide creative solutions to their problems.Job Description:Proven experience in customer service, account management, or customer...