
Customer Service Team Leader
2 days ago
We are seeking an experienced Team Lead to manage and support our growing team of Virtual Assistants. The ideal candidate will have a background in customer service and e-commerce, with excellent English communication skills.
Key Responsibilities:- Monitor and report on agent performance, attendance, and KPIs.
- Provide regular coaching and support through 1-on-1 sessions and team meetings.
- Conduct performance reviews and make recommendations for promotions and development.
To be successful in this role, you will need:
- At least 3 years of experience as a Team Lead and 3 years in Customer Service.
- Excellent English communication skills, both written and spoken.
- Experience with Shopify, BigCommerce, or Amazon is a plus.
- Familiarity with Gorgias, Zendesk, Freshdesk, or Intercom.
- Proven ability to manage performance, attendance, and KPIs.
- Experience conducting bi-weekly team coaching and 1-on-1 sessions.
- Ability to support agent well-being and development.
- Skilled in performance reporting and analysis.
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Customer Service Team Leader
2 weeks ago
Lahore, Punjab, Pakistan Agile Connect Ltd Full timeJob Overview:Agile Connect Ltd is a leading provider of transportation services, dedicated to delivering exceptional customer experiences. We are seeking a Customer Service Team Leader to join our team, responsible for coordinating the dispatch of taxis and providing information to callers about fares, estimated wait times, and other important details about...
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Customer Service Leader
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Service LeaderWe provide online services to businesses worldwide.Your role will involve handling client inquiries via phone and other communication channels.To be successful, you must possess excellent English language skills, both written and verbal.Job RequirementsMandatory qualification: A Bachelor's degree in any subject area.We operate from...
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Remote Customer Service Team Leader
2 days ago
Lahore, Punjab, Pakistan TalentPop App Full time2 weeks ago Be among the first 25 applicantsJoin Our Team as a Team Lead at TalentPop AppAre you an experienced leader with a background in customer service and e-commerce? TalentPop App is looking for dedicated Team Leads to manage and support our growing team of Virtual Assistants. If you're passionate about team performance and coaching, we want to hear...
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Customer Service Team Manager
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionThis position is responsible for guiding and developing a team of customer service representatives to achieve optimal performance. The ideal candidate should possess excellent communication, negotiation, and problem-solving skills.Key Responsibilities:Coaching and mentoring team members to enhance their performance and job satisfaction.Leading...
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Customer Service Team Leader
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeDeputy Manager Customer SuccessMain Responsibilities:Provide world-class customer services to ensure maximum customer satisfaction.Develop innovative marketing strategies that drive business growth and success.Build and maintain the company's image and brand.Design and manage campaigns for new and existing projects, including ATL and BTL activities.Monitor...
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Retail Team Leader
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeRetail Team LeaderWe are seeking a highly skilled and experienced Retail Team Leader to join our team.The ideal candidate will have excellent customer service skills, be able to work in a fast-paced environment, and have strong leadership abilities.Responsibilities include:Managing and supervising cashiers and sales floor staff.Ensuring a welcoming and...
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Sales Team Leader
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeSales Team Leader Job SummaryWe are looking for a skilled and motivated Sales Team Leader to join our team. The successful candidate will be responsible for leading a team of sales staff and implementing strategies to increase sales and improve customer satisfaction.Key Responsibilities:Leading a team of sales staffDeveloping and implementing sales...
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Customer Experience Leader
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeThis role requires an exceptional leader who can inspire and motivate sales teams to achieve their full potential. As Customer Experience Leader, you will be responsible for delivering outstanding customer experiences across all touchpoints.
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Resource Team Leader
2 weeks ago
Lahore, Punjab, Pakistan Teqniqe (Pvt.) Ltd. Full timeWe are currently seeking a highly skilled Resource Team Leader to join our Recruitment Department. This opportunity is ideal for individuals with a passion for customer service and sales.Requirements:Proficiency in spoken EnglishPrevious experience in a customer-facing role is preferred but not mandatoryThe successful candidate will be responsible for...
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Customer Service Leader
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking an experienced Customer Service Manager to lead our customer service department. The ideal candidate will have a proven track record of building and managing high-performing teams, with excellent written and verbal communication skills.Key responsibilities include:Developing and implementing effective customer service strategiesMentoring and...