Customer Service Leader

Job Description:We are seeking a reliable and skilled Customer Service Representative to act as a communication point for emergency and non-emergency calls. Your primary responsibility will be to receive requests, transmit messages, and track vehicles.The ideal candidate must possess excellent communication skills and the ability to remain calm and composed,...

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

Job Overview:Agile Connect Ltd is a leading provider of transportation services, dedicated to delivering exceptional customer experiences. We are seeking a Customer Service Team Leader to join our team, responsible for coordinating the dispatch of taxis and providing information to callers about fares, estimated wait times, and other important details about...

About UsBuksh Group is one of the oldest and largest holding groups in the retail market, founded in the 1950s. Our departmental store chain has grown into lifestyle brands, creating a diverse business.Job DescriptionWe are looking for a Regional Service Leader to oversee the operations of our branch, focusing on client experience and ensuring compliance...

Leadership OpportunityWe are looking for an experienced Management Services Leader to lead and manage our teams.This role involves providing strategic direction, operational oversight, and coaching to ensure the success of our organization.Key responsibilities include developing and implementing business plans, identifying opportunities for growth, and...

Company OverviewPakistan's largest English language-based outsourcing company specializes in managing customer care services and back-office processes for global leaders. We ensure client satisfaction through world-class human resources, strong management focus, dedicated business units, and a comprehensive financial platform.

Job Overview:The successful candidate will be responsible for managing a team of customer service representatives, providing guidance and support to help them succeed. The role involves mentoring and developing the skills of team members to enhance their performance, developing strategies to improve team efficiency and productivity, resolving complex...

Ibex, a global leader in customer service solutions, is hiring a Quality Control Analyst to join our team in Pakistan.Responsibilities:Design and implement call monitoring formats and quality standards.Analyze call data trends and provide insights to management.Use a quality call monitoring data management system to track performance metrics.Deliver feedback...

Are you a confident and English-fluent professional looking for an exciting career in customer service?We are seeking passionate and driven individuals to join our dynamic team as Phone Support Specialists. This is an excellent opportunity to enhance your skills, work with industry leaders, and achieve your career goals.Key Requirements:Fluent in...

Job OverviewYou will be the primary point of contact for our customers, answering inbound calls in English and providing exceptional service.Your key responsibilities include taking bookings from customer requests and collaborating with shift leaders to resolve any queries or issues that may arise.Main Responsibilities:Foster effective communication by...