Customer Experience Champion

6 days ago


Gujranwala, Punjab, Pakistan SATS Full time
Key Responsibilities
  • Develop Quality Standards: Create, document, and maintain quality management standards and procedures to ensure consistency across all departments and align with SATS requirements.
  • Maintain Regulatory Compliance: Ensure all quality management standards are aligned with regulatory requirements, safety protocols, and industry best practices.
  • Innovate Service Delivery: Drive innovation in service delivery by identifying emerging trends, tools, and technologies to support operations.
  • Evaluate Quality Initiatives: Ensure updates of new quality standards, procedures, and service initiatives are aligned with organizational objectives.
  • Conduct Routine Inspections: Conduct routine inspections and audits to ensure compliance with operational standards, regulatory requirements, and safety protocols.


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