
Customer Experience Champion
6 days ago
- Develop Quality Standards: Create, document, and maintain quality management standards and procedures to ensure consistency across all departments and align with SATS requirements.
- Maintain Regulatory Compliance: Ensure all quality management standards are aligned with regulatory requirements, safety protocols, and industry best practices.
- Innovate Service Delivery: Drive innovation in service delivery by identifying emerging trends, tools, and technologies to support operations.
- Evaluate Quality Initiatives: Ensure updates of new quality standards, procedures, and service initiatives are aligned with organizational objectives.
- Conduct Routine Inspections: Conduct routine inspections and audits to ensure compliance with operational standards, regulatory requirements, and safety protocols.
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Customer Experience Manager
4 days ago
Gujranwala, Punjab, Pakistan Paklite Lighting Fixtures & Ballasts Full timePaklite Lighting Fixtures & Ballasts seeks a skilled Customer Experience Manager to provide excellent customer service and lead a team of customer services staff.Job SpecificationThe main aim of this role is to deliver exceptional customer experiences through various channels, including face-to-face interactions, telephone, email, and written...
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Customer Experience Manager
3 days ago
Gujranwala, Punjab, Pakistan Pak Elektron Limited (PEL) Full timePak Elektron Limited (PEL) OverviewWe are committed to providing world-class electronics products and services. As a Service Manager, you will contribute to this mission by ensuring seamless post-sale experiences for our valued customers.Job Summary:You will be responsible for managing service center operations, overseeing customer complaints management,...
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Customer Experience Lead
5 days ago
Gujranwala, Punjab, Pakistan Idemia Full timeMaintenance Strategy Development: Develop and implement customized maintenance plans that meet customer needs, including spare parts management, software updates, and support team organization.">KPI Monitoring and Action Planning: Track customer service metrics and maintenance budget, identify areas for improvement, and drive action plans to enhance...
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Senior Manager Operations Experience
5 days ago
Gujranwala, Punjab, Pakistan Jewel Changi Airport Devt Full timeThe User Experience department manages Jewel Changi Airport's attractions and mall operations, guest experience, facilities management, as well as tenancy design and experiential creation. As a core member of the GX team, you will strengthen Jewel's excellence in operations and guest engagement, enhancing its competitiveness as a multi-dimensional lifestyle...
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Customer Experience Manager
6 days ago
Gujranwala, Punjab, Pakistan ChangeGroup & Prosegur Change Full timeRole Overview:The Senior Sales Consultant plays a pivotal role in maintaining and delivering our customer service policy and standards within the team.Key Responsibilities:Maximise sales opportunities through continuous customer engagement, up-selling, and closing dealsMaintain a professional appearance and adhere to our customer service policyProvide...
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Customer Experience Director
6 days ago
Gujranwala, Punjab, Pakistan PKGIFT Full timeJob SummaryThe Floor Manager position at PKGIFT involves leading store operations, managing teams, and contributing to business growth.Key Accountabilities:Team Management: Supervise and develop store crew members to achieve shared goals.Service Delivery: Ensure seamless customer experiences by overseeing the service flow in-store.Detailed Job...
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Customer Experience Specialist
5 days ago
Gujranwala, Punjab, Pakistan Ali Travels Full timeJob DescriptionThis role involves promoting and selling travel services to meet customer needs, maintaining strong relationships, and driving sales growth.As a key member of our team, you will provide exceptional customer service, recommend tailored travel solutions, and ensure seamless sales performance.
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Paklite Customer Experience Lead
6 days ago
Gujranwala, Punjab, Pakistan Paklite Lighting Fixtures & Ballasts Full timePaklite Lighting Fixtures & Ballasts: A Commitment to Exceptional Customer ServiceWe are committed to delivering exceptional customer experiences at Paklite Lighting Fixtures & Ballasts. To achieve this goal, we require a skilled Relationship and Solutions Manager to join our team.Responsibilities:Developing Customer Service Strategy: Develop and implement a...
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Customer Experience Manager
6 days ago
Gujranwala, Punjab, Pakistan ChangeGroup & Prosegur Change Full timeRole OverviewWe are seeking a highly skilled Senior Sales Consultant to join our team at Changi Airport, Singapore. As a key member of our team, you will play a vital role in maintaining and delivering our customer service policy and standards.ResponsibilitiesYour primary responsibilities will include:Leading by example, providing guidance and support to...
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Customer Experience Coordinator
3 days ago
Gujranwala, Punjab, Pakistan United Engineers Ltd. Full timeJob Requirements:Excellent Communication Skills: Ability to communicate effectively with colleagues, guests, and department executives.Leadership Abilities: Strong leadership skills to motivate and direct a team of professionals.Problem-Solving Skills: Ability to analyze problems and develop effective solutions.Attention to Detail: Strong attention to detail...
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Manager of Customer Experience
6 days ago
Gujranwala, Punjab, Pakistan ChangeGroup & Prosegur Change Full timeBenefitsThis role offers competitive salary, flexible working hours, and opportunities for professional growth and development.Working Hours:40 hours per week, flexible hours including weekends.Eligibility:Must be eligible to work full-time in Singapore.Must have the right to work in Singapore or be eligible for sponsorship.Must be able to provide a clean...
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Customer Experience Manager
5 days ago
Gujranwala, Punjab, Pakistan Persolkelly Full timeJob OverviewPersolkelly is a leading provider of premium lifestyle services, seeking an experienced professional to manage high-net-worth client relationships in Singapore. This role requires strong problem-solving skills, excellent communication abilities, and a deep understanding of the travel and luxury industry dynamics.
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Airport Operations Lead
1 week ago
Gujranwala, Punjab, Pakistan Jewel Changi Airport Devt Full timeJob ResponsibilitiesYou will oversee daily attractions & mall operations; organise service partners and ensure key deliveries in service, safety, security & experience.Duty manager and shift in-charge for assigned attractions, guest engagement and/or operational portfolios.Develop continual improvement plans, champion and implement related initiatives.Drive...
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Client Experience Director
6 days ago
Gujranwala, Punjab, Pakistan Paklite Lighting Fixtures & Ballasts Full timePaklite Lighting Fixtures & Ballasts is committed to delivering exceptional client experiences. We seek a director-level professional with expertise in creating and implementing customer-focused strategies that drive business growth and revenue.Key ResponsibilitiesDeveloping and executing comprehensive customer experience strategies that meet or exceed...
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Sales Growth Expert
6 days ago
Gujranwala, Punjab, Pakistan Web Excels Full timeAt Web Excels, we are seeking a skilled Sales Growth Expert to join our team. The ideal candidate will be responsible for developing and executing tailored sales approaches to increase conversion rates.About the RoleWe foster a culture of excellence where our sales champions continuously improve referrals.Elevate results by adopting a winning mindset and...
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Customer Service Leader
3 days ago
Gujranwala, Punjab, Pakistan Satsaco Group Full timeAs a key member of the Satsaco Group team, you will be responsible for ensuring seamless customer experiences regarding freight inquiries, bookings, and shipment tracking.Working closely with internal teams, carriers, and external vendors, you will coordinate cargo movement to guarantee timely and efficient delivery.You will serve as the primary point of...
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Head of Developer Experience
6 days ago
Gujranwala, Punjab, Pakistan BlueSG Pte Ltd Full timeKey ResponsibilitiesEnable internal engineering & data teams through user self-service approaches to platform operation, reducing toil and improving developer experience.Drive continual platform enhancement, balancing operational needs with customer-driven improvements.Be accountable for risk mitigation, compliance, and security.In this role, you will have...
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Customer Acquisition Specialist
5 days ago
Gujranwala, Punjab, Pakistan MTC Consulting Pte. Ltd. Full timeWhat You'll Do: As a Sales Executive at MTC Consulting Pte Ltd, you will be responsible for identifying and pursuing new business opportunities to expand our client base. You will build and maintain relationships with both new and existing customers, conduct sales calls and client visits, and prepare customized quotations and business proposals. You will...
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Customer Service Representative
2 days ago
Gujranwala, Punjab, Pakistan Focus Network Agencies Full timeJoin our team as a Retail Associate at Focus Network Agencies, where we strive to provide an exceptional shopping experience for our customers.As a Retail Associate, you will be responsible for delivering excellent customer service, assisting customers in their choice of chocolates, and performing various sales and operational tasks.Responsibilities &...
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Customer Service Lead
4 days ago
Gujranwala, Punjab, Pakistan Persolkelly Full timeWe are looking for a seasoned Customer Service Lead to lead our customer servicing efforts and drive business growth.Main Responsibilities:Provide exceptional customer service and support for credit card services and lifestyle management.Build and maintain strong relationships with high-net-worth individuals.Collaborate with external partners to deliver...