Customer Experience Manager

Pak Elektron Limited (PEL) OverviewWe are committed to providing world-class electronics products and services. As a Service Manager, you will contribute to this mission by ensuring seamless post-sale experiences for our valued customers.Job Summary:You will be responsible for managing service center operations, overseeing customer complaints management,...

Paklite Lighting Fixtures & Ballasts seeks a skilled Customer Experience Manager to provide excellent customer service and lead a team of customer services staff.Job SpecificationThe main aim of this role is to deliver exceptional customer experiences through various channels, including face-to-face interactions, telephone, email, and written...

Maintenance Strategy Development: Develop and implement customized maintenance plans that meet customer needs, including spare parts management, software updates, and support team organization.">KPI Monitoring and Action Planning: Track customer service metrics and maintenance budget, identify areas for improvement, and drive action plans to enhance...

Role OverviewWe are seeking a highly skilled Senior Sales Consultant to join our team at Changi Airport, Singapore. As a key member of our team, you will play a vital role in maintaining and delivering our customer service policy and standards.ResponsibilitiesYour primary responsibilities will include:Leading by example, providing guidance and support to...

Job SummaryThe Floor Manager position at PKGIFT involves leading store operations, managing teams, and contributing to business growth.Key Accountabilities:Team Management: Supervise and develop store crew members to achieve shared goals.Service Delivery: Ensure seamless customer experiences by overseeing the service flow in-store.Detailed Job...

Job OverviewPersolkelly is a leading provider of premium lifestyle services, seeking an experienced professional to manage high-net-worth client relationships in Singapore. This role requires strong problem-solving skills, excellent communication abilities, and a deep understanding of the travel and luxury industry dynamics.

Paklite Lighting Fixtures & Ballasts: A Commitment to Exceptional Customer ServiceWe are committed to delivering exceptional customer experiences at Paklite Lighting Fixtures & Ballasts. To achieve this goal, we require a skilled Relationship and Solutions Manager to join our team.Responsibilities:Developing Customer Service Strategy: Develop and implement a...

Job DescriptionThis role involves promoting and selling travel services to meet customer needs, maintaining strong relationships, and driving sales growth.As a key member of our team, you will provide exceptional customer service, recommend tailored travel solutions, and ensure seamless sales performance.

BenefitsThis role offers competitive salary, flexible working hours, and opportunities for professional growth and development.Working Hours:40 hours per week, flexible hours including weekends.Eligibility:Must be eligible to work full-time in Singapore.Must have the right to work in Singapore or be eligible for sponsorship.Must be able to provide a clean...

Key ResponsibilitiesDevelop Quality Standards: Create, document, and maintain quality management standards and procedures to ensure consistency across all departments and align with SATS requirements.Maintain Regulatory Compliance: Ensure all quality management standards are aligned with regulatory requirements, safety protocols, and industry best...

Job Requirements:Excellent Communication Skills: Ability to communicate effectively with colleagues, guests, and department executives.Leadership Abilities: Strong leadership skills to motivate and direct a team of professionals.Problem-Solving Skills: Ability to analyze problems and develop effective solutions.Attention to Detail: Strong attention to detail...

As a Senior Manager in the User Experience department at Jewel Changi Airport Development, you will be responsible for overseeing attractions and mall operations, guest experience, facilities management, and tenancy design and experiential creation. This role involves leading a team to drive operational excellence and enhance guest engagement.Key...

Jewel Changi Airport Development's Guest Experience Senior Manager will lead the User Experience team in managing attractions and mall operations, guest experience, facilities management, and tenancy design and experiential creation. This role requires strong leadership and expertise in driving operational excellence and enhancing guest engagement.Key...

The User Experience department manages Jewel Changi Airport's attractions and mall operations, guest experience, facilities management, as well as tenancy design and experiential creation. As a core member of the GX team, you will strengthen Jewel's excellence in operations and guest engagement, enhancing its competitiveness as a multi-dimensional lifestyle...

Responsibilities:As a Sales Coordinator, your primary responsibility will be to support the sales team in achieving business objectives by executing sales strategies and managing customer relationships.Key Tasks:Build and maintain strong relationships with existing customers.Identify and develop new sales opportunities through market research and customer...

Senior Line Maintenance ProfessionalWe are seeking a seasoned Senior/Executive Line Maintenance professional to join our team at SIA Engineering Company. As a key member of our organization, you will be responsible for managing customer contracts, negotiating agreements, and developing business plans that drive growth and profitability.Main...

We are looking for a highly skilled Institutional Customer Care Manager to join our team at Paklite Lighting Fixtures & Ballasts. The successful candidate will be responsible for ensuring that customers receive exceptional service, managing customer relationships, and resolving any issues that may arise.About UsPaklite Lighting Fixtures & Ballasts is a...

Paklite Lighting Fixtures & Ballasts: Providing Exceptional Client ExperiencesWe are seeking a dedicated Client Services Professional to join our team at Paklite Lighting Fixtures & Ballasts. As a Client Services Professional, you will play a pivotal role in ensuring that our organisation meets the evolving needs of our customers.Key...

About Jewel Changi Airport DevtThe User Experience department plays a crucial role in managing Jewel Changi Airport's attractions & mall operations, guest experience (GX), facilities management, as well as tenancy design & experiential creation.As a core member of the GX team, you will strengthen Jewel's excellence in operations and guest engagement,...

Terminal Design ExperienceAs a Terminal Experience Manager at Changi Airport Group, you will be responsible for developing and implementing design strategies that enhance the passenger experience across our terminals.Key responsibilities may include:Conducting research and analysis to inform design decisions;Developing and implementing comprehensive design...