
Technician Oversight Manager
7 days ago
At Suzuki Cantt Motors, we are committed to providing exceptional service to our customers, and we are seeking a highly skilled Technician Oversight Manager to join our team.
This role requires a strong technical background, as well as extensive experience in supervising technicians and dealing with customers.
The ideal candidate will have previous experience as a service adviser or service receptionist and be able to interpret customer descriptions of their vehicle problems.
We are looking for a highly skilled individual who can collaborate with colleagues in parts and accident repair departments to improve overall performance and profitability.
Job Responsibilities:
- To ensure that all work is carried out to the highest standards of Pak Suzuki.
- To supervise and guide technicians to identify service requirements and assess their work.
- To develop and implement promotional campaigns to encourage owners to choose Suzuki Cantt Motors for their next service or repair.
- To provide excellent customer service skills to deal with any customer concerns or complaints.
- To arrange training programs for technicians to keep their skills up to date.
Requirements:
- A strong technical background acquired through education or training at a college or trade school.
- Extensive practical experience in vehicle servicing and repairs.
- Previous experience as a service adviser or service receptionist.
- Excellent diagnostic skills to identify service requirements.
- Good communication and customer service skills.
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