
Senior Conversational AI Engineer
1 week ago
We are seeking an experienced and innovative Lead NLP Specialist to join our team. As a key member of our AI/ML group, you will be responsible for designing, developing, and deploying intelligent chatbot solutions using cutting-edge NLP techniques and tools.
Key Responsibilities:
- Design and build tailored NLP solutions that meet business requirements
- Develop and fine-tune NLP models using Rasa, Dialogflow, and LangChain
- Integrate large language models (LLMs) via APIs such as OpenAI, Claude, and others
- Implement NLP workflows including intent recognition, entity extraction, and dialogue management
- Collaborate with product, design, and engineering teams to deliver high-impact AI-driven solutions
- Optimize and scale NLP systems for performance, accuracy, and reliability
- Continuously evaluate and implement new tools, techniques, and industry best practices in NLP and AI
Requirements
- Bachelor's or Master's degree in Computer Science, AI, Data Science, or a related field
- Proven experience with Python and relevant AI/ML libraries (TensorFlow, PyTorch)
- Hands-on experience with Rasa, Dialogflow, or similar conversational AI frameworks
- Familiarity with LLM APIs such as OpenAI GPT, Claude, etc.
- Experience with LangChain or similar frameworks for building with LLMs
- Strong understanding of NLP concepts like intent classification, NER, and sentiment analysis
- Ability to work with RESTful APIs and integrate AI models into applications
- Excellent problem-solving and communication skills
Preferred Qualifications:
- Experience with chatbot deployment in cloud environments (e.g., AWS, Azure, GCP)
- Knowledge of vector databases and retrieval-augmented generation (RAG) techniques
- Experience working in agile teams and DevOps environments
- Contributions to open-source NLP or AI projects is a plus
What We Offer:
- A competitive compensation package based on your experience and skillset
- An annual performance bonus
- A flexible work environment
- Professional growth through training and mentorship
- A collaborative work culture with a supportive team
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