
Quality Assurance Manager
6 days ago
We're seeking a Quality Assurance professional to join our team.
Job DescriptionThis is a challenging role that involves ensuring the highest standards of quality in our operations. The ideal candidate will have a keen eye for detail and be able to analyze complex data to identify areas for improvement.
The successful candidate will be responsible for auditing and tracking key performance indicators (KPIs) to ensure they are consistently met. This includes managing and implementing corrective actions to address non-compliance issues.
In addition, the Quality Assurance professional will work closely with the Operations and HR teams to develop and implement quality frameworks. This includes providing regular feedback and insights to improve campaign quality and customer satisfaction.
Required Skills and Qualifications- Strong analytical and observation skills
- Working knowledge of audit tools and quality management systems (QMS)
- Ability to handle sensitive information with confidentiality
- Proficiency in MS Office Suite (Excel, Word, Outlook)
This is a full-time position offering opportunities for growth and development within a dynamic and innovative organization.
OthersWe're committed to fostering a collaborative and inclusive work environment where professionals can thrive. If you're passionate about delivering exceptional quality and results-driven, we'd love to hear from you
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