Virtual Event Manager

6 days ago

Lahore, Punjab, Pakistan beBeeCoordinator Full time

We're a top-rated organization with over 1000+ reviews by our amazing customers. We're pioneers of innovation and transparency, which is reflected in the technology we offer.

A Diverse Team

Our diverse workforce brings contributors from all over the world, each with their own skills and unique experiences.

Serving Our Communities

We operate on the principle 'No enterprise can be more successful than goodness', and all employees are entitled to 2 days of paid leave annually to serve their communities through volunteerism.

Green And Global - We Walk the Walk

Innovation is in our DNA, and we launched our Green and Global campaign to reduce our and our customers' carbon footprints. Our policies follow the G&G guidelines, and we partner with OneTreePlanted to give back to the Earth.

What does being part of our team look like?

An environment of inclusivity, innovation, accountability, and transparency with no ceiling on how high you can fly.

Learn and Grow

We support your career goals and act as your career coach to guide you on your professional path.

Job Description

Our all-in-one event management software helps organizations host memorable virtual, hybrid, and in-person events. We aim to help organizations influence, inspire, and delight audiences without space and time limits. Rated #1 on review sites, we empower companies with our technology and customer support.

Company Culture

We are a diverse, remote-first team that values inclusivity, innovation, accountability, and transparency. There is no limit to how high you can fly with us.

What We Do

Our platform enables organizations to connect globally, create impactful events with rich designs, and facilitate attendee interaction through chat and webinar tools. We are looking for coordinators in the EST & Australia time zones.

As a Coordinator, you will be responsible for the success of our customers, managing their entire lifecycle from onboarding to ongoing support. Your responsibilities include building strong relationships, coordinating activities, and ensuring customer satisfaction.

  • Create strong relationships with customers
Responsibilities
  • Plan, execute, and oversee inspection and testing of products to ensure quality conformance
  • Assist in tracking, documenting, and reporting quality levels
  • Investigate product complaints and quality issues to ensure resolution
    • Passionate about working with customers
    • Exercise sound business judgment
    • Use project management skills to help customers achieve their goals
Ideal Traits
  • Professionalism in liaising with high-level clients, preferably with enterprise experience
  • Analytical skills to identify growth opportunities
  • Consultative mindset to assess client potential and develop strategies
    • Ownership: take responsibility for client success
    • Flexibility: willing to work weekends/public holidays as needed
    • Multi-tasking: thrive in a dynamic environment
    • Experience: 0-1 year in customer support or project management
    • Tech-savvy: experience with Google Workspace
    • Excellent communication skills, both written and verbal
    • Degree in CS or Software Engineering preferred

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