
Customer Experience Representative
3 days ago
The Commercial Experience Executive is part of a commercial experience team, reporting to the Commercial Experience Manager. This role involves deputation at an Experience Center.
Main Responsibilities- Welcome, guide, and manage walk-in customers with excellent greeting skills.
- Develop a basic understanding of CRM systems and linked portals.
- Handle customer queries effectively at the experience center, enhancing their experience by providing exceptional service.
- Maintain high-quality standards for customer facilitation.
- Support product upselling from the experience center.
- Initiate measures to improve customer experience and minimize wait/service times.
- Develop confidence and self-assurance needed to serve customers effectively.
- Take ownership to ensure timely resolution of customer complaints.
- Manage customer retention and churn.
- Coordinate and follow up with stakeholders for issue resolution.
- Achieve monthly KPIs related to adherence, service, and sales.
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Customer Experience Advocate
3 days ago
Faisalabad City Tehsil, Pakistan beBee Careers Full timeRole OverviewWe are seeking a personable and attentive Customer Service Representative to deliver exceptional customer service, resolve customer concerns, and promote our products positively.Key ResponsibilitiesListens attentively to customers' concerns, issues, and questions, providing prompt and accurate responses.Resolves customer complaints in a calm and...
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Customer Service Representative
1 week ago
Faisalabad City Tehsil, Pakistan Xenix Tech Full timeBachelor's degree in Business Administration or related field. Commitment to customer satisfaction and service excellence.Job Description:Xenix Tech is looking for energetic and dynamic Customer Service Representatives to join our team in Faisalabad. As a Customer Service Representative, you will be the first point of contact for our clients and will be...
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Customer Service Representative
1 week ago
Faisalabad City Tehsil, Pakistan beBee Careers Full timeJob DescriptionWe are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls professionally and efficiently.Responsibilities:Provide excellent customer service and resolve complaints in a timely manner.Maintain accurate records of customer...
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Customer Sales Representative
2 weeks ago
Faisalabad City Tehsil, Pakistan VISA Logistics LLC. Full timeCustomer Sales Representative (CSR) - Remote VISA Logistics LLC., Pakistan We are seeking a Customer Sales Representative (CSR) for an American company. This is a remote-based job, and candidates must be fluent in English.Duties & Responsibilities:Answer phone calls and assist with email inquiries through CRM.Demonstrate excellent verbal and written...
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Customer Care Representative
2 weeks ago
Faisalabad City Tehsil, Pakistan Timeus Co. Ltd. Full timeCustomer Care Representative - German Speaker Timeus Co. Ltd., Pakistan 1. Provide friendly, accurate, and timely customer service in German through phone and email, resolving customer inquiries regarding orders, delivery, returns, and other post-sales issues.2. Effectively handle customer complaints and disputes, ensuring proper resolution of issues to...
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Customer Service Representative
1 week ago
Faisalabad City Tehsil, Pakistan beBee Careers Full timeJob OverviewWe are seeking a highly skilled and motivated individual to fill the position of Customer Service Representative within our team. This is a home-based role, requiring a self-motivated work ethic and a high level of fluency in the English language.Key Responsibilities:Conduct outbound calls to targeted businesses in the United States to present...
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Customer Service Representative
1 week ago
Faisalabad City Tehsil, Pakistan beBee Careers Full timeJob Summary: We are seeking a Customer Service Representative fluent in both English and Urdu to provide exceptional customer service to clients. The ideal candidate will have strong communication skills, be able to adapt quickly to new situations, and demonstrate a positive attitude towards delivering exceptional customer service.Key...
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Remote Customer Service Representative
2 days ago
Faisalabad City Tehsil, Pakistan beBee Careers Full timeThis Remote Customer Service Representative role is an exciting opportunity to join a forward-thinking company that values customer experience.Main responsibilities:Delivering exceptional customer service through various channels, including phone, email, and chatEscalating complex issues to senior colleagues or managers as neededProviding product information...
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Customer Service Representative
1 week ago
Peshawar City Tehsil, Pakistan Martvers Full timeJob ResponsibilitiesMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...
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Customer Support Representative
1 week ago
Peshawar City Tehsil, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through inbound calls, chat, and email.Your primary goal will be to provide timely and effective solutions to customer inquiries, ensuring their issues are...