Customer Service Representative
4 weeks ago
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Intermediate education degree or equivalent
- Ability to stay calm when customers are stressed or upset
- Adherence to the sales pitch
- Multitasking and time management skills
- Excellent verbal communication skills (strong command on English & Urdu language)
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2. Customer Service Representative
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Faisalabad City Tehsil, Pakistan Interstate AC Service Full timeLocation: Second Floor, 33B D Ground, Block B People's Colony No 1, Faisalabad, PunjabPhone: +92 316 5727772FEMALES ENCOURAGED TO APPLYNote:We might ask for your recent work contact references.To apply, please submit your resume and cover letter to hr@a1jewellers.com.Customer Service Representative (CSR)The ideal candidate will have a strong background in...
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Customer Service Representative
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Gujujranwala City Tehsil, Pakistan Indus Home Appliances Full timeCustomer Service Representative (Home Appliances)Customer Service Representative (Home Appliances)4 days ago Be among the first 25 applicantsIndus Home Appliancesis a leading manufacturer and seller of electric fans, washing machines, evaporative air coolers, plastic furniture, gas appliances, and other home appliances. We provide high-quality and innovative...
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Customer Service Representative
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Peshawar City Tehsil, Pakistan TalentPop App Full time1 week ago Be among the first 25 applicantsWe're Hiring: Gorgias Technical Customer Service Representative (Remote)About The JobTalentPop is partnering with one of the fastest-growing E-Commerce brands to bring on a best-in-class Gorgias Technical Customer Service Representative. This is a senior-level remote role ideal for candidates who thrive in...
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Customer Service Representative
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Peshawar City Tehsil, Pakistan Call Tec Full timeJob Description:We are hiring call centre representatives to take calls and respond to emails. We do not require any degree; however, strong verbal and written communication in English is essential.Responsibilities:Take customer calls and provide accurate, satisfactory answers to their queries and concerns.De-escalate situations involving dissatisfied...
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Customer Service Representative
1 week ago
Faisalabad City Tehsil, Pakistan beBeeRepresentative Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to join our team. As a key member of our customer-facing division, you will be responsible for delivering exceptional customer service and support to our clients.The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively...
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Peshawar City Tehsil, Pakistan TalentPop App Full timeWe're Hiring: Gorgias Technical Customer Service Representative (Remote)TalentPop is partnering with a fast-growing E-Commerce brand to hire a Gorgias Technical Customer Service Representative. This senior-level remote role is ideal for candidates who excel in high-performance support environments and are eager to grow with a dynamic team.Full-time, remote...
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Customer Service Representative
1 week ago
Faisalabad City Tehsil, Pakistan beBeeAccounting Full timeJob Title: Customer Service RepresentativeAbout the Role:Career Institute is dedicated to empowering students with practical skills in the accounting industry. This opportunity allows you to kickstart your career in a dynamic environment where you can grow and develop your skills.Responsibilities:- Greet and assist visitors and clients.- Handle incoming...
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Customer Service Representative
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Model Town Tehsil, Pakistan beBee Careers Full timeJob Title: Customer Service RepresentativeSalary and BenefitsThe salary for this position starts from Rs. 35,000/- to Rs. 100,000/- PKR with an attractive package offered.Job DescriptionThis role involves providing exceptional customer service to clients across various locations in Pakistan. The ideal candidate will be responsible for handling customer...
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Customer Support Representative
7 days ago
Faisalabad City Tehsil, Pakistan Naxape Full timeCompany DescriptionAt Naxape, we specialize in providing comprehensive workforce and IT support services designed to help businesses thrive. Our offerings include custom portals, inbound call handling, and specialized support in IT solutions and BPO services. We prioritize transparency and 24/7 communication for seamless operations. With a focus on...
