
Customer Support Portal Specialist
3 days ago
This role is responsible for providing top-notch customer support through various channels, including email, chat, and phone.
The ideal candidate will work closely with other departments to resolve customer issues in a timely manner, serving as a point of contact for customer support and complaints.
- Key responsibilities include identifying, investigating, and resolving recurring customer support issues.
A successful candidate will possess excellent English language skills, effective communication abilities, and fundamental knowledge of IT systems.
Bachelor's degree minimum is required. Additionally, the following are expected:
- Full-Time position
- Office-based Job
This role offers opportunities to improve the customer support portal, creating a better experience for customers. Admin duties such as working on ERP tutorials are also part of this position.
Benefits:As a customer support executive, you can expect a challenging yet rewarding career with opportunities to grow and develop your skills.
Expertise:We are looking for someone who possesses good communication skills and has a solid understanding of IT systems.
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