Customer Support Portal Specialist

3 days ago


Peshawar City Tehsil, Pakistan beBee Careers Full time
Job Description:

This role is responsible for providing top-notch customer support through various channels, including email, chat, and phone.

The ideal candidate will work closely with other departments to resolve customer issues in a timely manner, serving as a point of contact for customer support and complaints.

  • Key responsibilities include identifying, investigating, and resolving recurring customer support issues.
Requirements & Qualifications:

A successful candidate will possess excellent English language skills, effective communication abilities, and fundamental knowledge of IT systems.

Bachelor's degree minimum is required. Additionally, the following are expected:

  • Full-Time position
  • Office-based Job

This role offers opportunities to improve the customer support portal, creating a better experience for customers. Admin duties such as working on ERP tutorials are also part of this position.

Benefits:

As a customer support executive, you can expect a challenging yet rewarding career with opportunities to grow and develop your skills.

Expertise:

We are looking for someone who possesses good communication skills and has a solid understanding of IT systems.



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