Customer Service Representative

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time 45,000 - 60,000
Customer Service Specialist

We are seeking a skilled Customer Service Specialist to join our team. As a key member of our customer support group, you will be responsible for providing exceptional service and technical support to clients and customers via various communication channels.

Job Responsibilities:
  • Respond to customer inquiries and issues in a timely and efficient manner
  • Troubleshoot and resolve technical issues with the services.
  • Escalate complex issues to the appropriate department or team member for further assistance
  • Document and track customer interactions and issues as per company policies
  • Gather customer feedback and provide suggestions for improvements to products and services

Requirements:
  • Strong customer service and technical support skills
  • Excellent English communication and problem-solving skills
  • Strong ability to multitask and prioritize

Benefits:
  • Competitive salary package
  • EOBI
  • Provident Fund
  • Monthly Performance based Bonus


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