
Strategic People Operations Manager
3 days ago
We are looking for a highly motivated and results-driven Strategic People Operations Manager to join our team at Beyond One. As a key member of the Global People function, you will be responsible for delivering exceptional employee experiences across various markets.
About the RoleIn this role, you will serve as the primary point of contact for colleagues in the Technology function and Shared Services functions based in Lahore. Your main objective will be to guide colleagues through people processes, implement initiatives on the ground, and support the development of a healthy and effective workplace culture.
You will also play a vital role in supporting people-related projects and will be responsible for People Operations for the Pakistan entity of Beyond One.
Key Responsibilities:- Employee Support & Advocacy
- Serve as the first point of contact for colleagues, providing guidance on people processes, policies, and programs.
- Build trust with colleagues by delivering timely, clear, and consistent information about People-related matters.
- Share on-ground insights and feedback with the Global People team.
- Partner with managers and team leads to create a positive, inclusive, and high-performing work environment.
- Serve as a champion of the company's values, driving initiatives that align with the organizational culture.
- Coordinate and deliver seamless onboarding experiences for new hires, ensuring a positive start to their journey.
- Partner with the Global People team to enhance onboarding processes.
- Act as a local resource to help colleagues adapt to the organization and connect with the company culture.
- Ensure offboarding processes are managed professionally and efficiently, providing a positive exit experience.
- Support the rollout and implementation of global and local people initiatives on the ground.
- Contribute to projects that enhance employee engagement, wellbeing, and organizational culture.
- Lead engagement activities, such as surveys, feedback sessions, and team-building events, to foster a healthy workplace environment.
- Actively promote and support diversity, equity, and inclusion initiatives within the organization.
- Track and share updates on People metrics, such as retention rates, onboarding feedback, and engagement levels.
- Ensure People processes and systems are effectively implemented and followed locally.
- Collaborate with the Global People team to roll out updates to policies, tools, or systems.
- Maintain accurate employee records, contracts, and documentation, ensuring compliance with local labor laws.
- Resolve employee queries and issues efficiently, coordinating with internal stakeholders as needed.
- Oversee end-to-end employee lifecycle operations, including employment contracts, payroll processing, benefits management, People system updates, and compliance support.
- Ensure accurate and timely execution of payroll, statutory deductions, employee reimbursements, and health insurance administration while addressing employee queries and supporting audits.
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