Product Support Specialist

2 days ago


Karachi, Sindh, Pakistan Temenos Headquarters SA Full time

Role Overview

We are looking for an experienced Product Support Specialist to join our team. The successful candidate will have strong technical skills and excellent communication abilities to provide exceptional support to our clients.

The Product Support Specialist will work closely with cross-functional teams to resolve client issues, improve product knowledge, and enhance the overall customer experience.

Key Responsibilities:

  • You will be responsible for analyzing and resolving client issues related to Temenos products, including troubleshooting and problem-solving.
  • You will communicate effectively with clients and stakeholders through various channels, including email, phone, and in-person meetings.
  • You will work closely with development teams to identify and document defects, propose resolutions, and implement fixes.
  • You will participate in knowledge-sharing activities, including creating documentation, FAQs, and How-Tos to enhance product knowledge and reduce future issues.
  • You will collaborate with other teams to ensure seamless delivery of software updates, patches, and configuration changes.
  • You will contribute to the continuous improvement of our support processes and procedures.


  • Karachi, Sindh, Pakistan PayTech Nexus Ltd Full time

    Job Title- Card Product SpecialistTerm- 24 monthsLocation- Karachi, PakistanDivision- Cards, RetailReports to-Chief Digital Office (Cards)Relevant experience-12 years in Cards Product and Portfolio ManagementMandatory experience-English and Urdu language requirements; local experience; product specialistPurpose of Job:The Product Management Specialist will...


  • Karachi, Sindh, Pakistan Lumida Full time

    We are seeking an experienced Operations Support Specialist to join our team at Lumida Wealth. In this role, you will be responsible for supporting the daily operations of our company, including managing schedules, setting priorities, and ensuring deadlines are met. You will also identify bottlenecks and implement better workflows, maintain internal...


  • Karachi, Sindh, Pakistan Akbar Ali & Sons Full time

    We are seeking a Commercial Product Specialist to join our team at Akbar Ali & Sons. The ideal candidate will have a background in mechanical, Mechatronics, electrical, or electronics engineering and strong command over verbal and written English.The Commercial Product Specialist will be responsible for identifying and establishing new business...


  • Karachi, Sindh, Pakistan Symmetry Group Full time

    As a Product Growth Specialist at Symmetry Group, you will be responsible for driving product strategy and supporting sales teams with technical and business expertise.The ideal candidate will engage with customers to define solutions that align with market needs, requiring a blend of technical knowledge, strategic thinking, and customer engagement...


  • Karachi, Sindh, Pakistan Galaxy Pharma pvt, ltd. Full time

    Galaxy Pharma pvt, ltd. is a well-established pharmaceutical company that specializes in surgical products. We are currently seeking a Product Portfolio Specialist to join our team in the South region.As a Product Portfolio Specialist, you will be responsible for effectively selling and promoting our extensive surgical product portfolio to a range of...

  • Product Specialist

    1 week ago


    Karachi, Sindh, Pakistan PayTech Nexus Ltd Full time

    Job Description: Product Specialist - Cards DivisionPAYTECH NEXUS LTD is looking for a talented Product Specialist to support our Cards division in Karachi, Pakistan. The successful candidate will have a proven track record in product management and a deep understanding of consumer banking and card products.Key Responsibilities:Support the development and...


  • Karachi, Sindh, Pakistan Temenos Headquarters SA Full time

    Required Skills and Qualifications:You should ideally have a computer science related degree.You should have 1 to 3 years of Product Support experience with coding experience (Java, C++ & SQL/Oracle).You should have experience in Client facing roles and acting as technical reference point during software implementation/upgrades.


  • Karachi, Sindh, Pakistan EWS Group Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our EWS Group team. As a Senior IT Professional, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved promptly and efficiently.Your primary focus will be on troubleshooting and resolving complex technical...


  • Karachi, Sindh, Pakistan Umme Haani Full time

    About the RoleThe Technical Support Specialist role at Umme Haani involves providing technical expertise to clients, ensuring they receive high-quality support and solutions.Responsibilities include:Delivering technical presentations explaining products or services to customers.Collaborating with the technical team to understand customer requirements and...


  • Karachi, Sindh, Pakistan Temenos Headquarters SA Full time

    ABOUT TEMENOSTemenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.We serve over 3000 clients from the largest to challengers and community banks in 150+...

  • Product specialist

    3 days ago


    Karachi, Sindh, Pakistan Jasper Healthcare Full time

    Product Specialist / Medical Relationship ExecutiveJasper Healthcare is an innovation-driven powerhouse committed to improving lives through wellness and innovative healthcare products and services. With over 60 years of combined experience, our team excels in leadership, marketing, and sales across various healthcare sectors, including Pharmaceuticals,...


  • Karachi, Sindh, Pakistan ABSOL Global Pvt Ltd Full time

    Job Description:We are seeking a highly skilled Night Software Developer Production Support professional to join our team at ABSOL Global Pvt Ltd.About the Role:The successful candidate will be responsible for providing support and maintenance for software applications, applying new changes to the code, and resolving production issues.Troubleshooting and...


  • Karachi, Sindh, Pakistan APTECH LEARNING Full time

    Student Support SpecialistAptech Learning is seeking a highly motivated and organized individual for the role of Student Support Specialist. As a key member of our team, you will provide essential support services to students, ensuring they receive the help they need to succeed.Key ResponsibilitiesRespond to student queries and concerns in a prompt and...


  • Karachi, Sindh, Pakistan Interwood Mobel (Pvt) Ltd. Full time

    Job Title: Executive Support SpecialistJob Description:As an Executive Support Specialist at Interwood Mobel (Pvt) Ltd., you will be responsible for providing high-level administrative support to our executives.Your key responsibilities will include scheduling appointments, coordinating meetings, and managing travel arrangements.You will also be responsible...


  • Karachi, Sindh, Pakistan Connect Sales Full time

    Connect Sales is seeking an experienced Product Management Specialist to join our team as a Brand Manager.This role requires a deep understanding of the FMCG industry, with a minimum of 4-5 years of experience in product management. The successful candidate will maintain a high level of product category knowledge through staying current with published...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    iBEX Pakistan is looking for a skilled global client support specialist to play a key role in delivering exceptional customer experiences.The successful candidate will be responsible for assisting clients with their queries and concerns, while also providing accurate resolutions to customers as per defined processes via call.About the Role:Demonstrate...


  • Karachi, Sindh, Pakistan Galaxy E Solutions Full time

    We are looking for skilled professionals to fill the role of Customer Support and Marketing Specialist. In this position, you will be part of our dynamic call center team, working closely with customers to resolve their queries and promote our products.Responsibilities:Deliver exceptional customer service through phone calls, live chats, and email...

  • Product specialist

    1 week ago


    Karachi, Sindh, Pakistan Apex Pharmaceutical(Pvt)Ltd. Full time

    Product SpecialistApex Pharmaceutical (Pvt) Ltd., PakistanTo promote new and existing drugs to doctors to improve sales and achieve monthly and quarterly set targets.Job SpecificationMust have good presentation skills, ability to work under pressure, be a team player, possess negotiation skills, and have a good command of language.Information Technology and...


  • Karachi, Sindh, Pakistan Akbar Ali & Sons Full time

    In the role of Technical Support Specialist, you will serve as the primary contact between our clients/customers and the engineering team. This position requires strong analytical skills, attention to detail, and excellent communication abilities, both written and verbal. As a Technical Support Specialist, you will work closely with engineers to resolve...


  • Karachi, Sindh, Pakistan Buono Private Limited Full time

    JD Customer Support Specialist (CSP):Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training...