Fleet Operations Expert

2 days ago

Hyderabad City Taluka, Pakistan beBeeCustomerSupport Full time $80,000 - $120,000

Motive empowers operational teams with tools to create a safer, more productive, and profitable work environment.

The company offers a platform that provides visibility and control over drivers, vehicles, equipment, and fleet-related spend. This platform automates and simplifies tasks, reducing manual workloads.

Motive serves over 100,000 customers across various industries, including transportation, logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

The company aims to modernize the trucking industry by bringing trucks online and changing the way freight is moved on roads.

About the Role

This Support Engineer role requires an experienced professional to provide high-level technical support and customer communications. The successful candidate will build relationships and resolve issues at all levels within Customer Support.

The primary responsibilities of this role include:

  • Provide white-glove service and executive-level communications to customers.
  • Build relationships and resolve issues at all levels within Customer Support.

We're looking for a skilled professional who can deliver exceptional customer experiences and drive business results.

Key Responsibilities:

  • Resolve complex technical issues and provide timely support to customers.
  • Develop and maintain strong relationships with customers to ensure their needs are met.
  • Communicate effectively with internal stakeholders to drive business outcomes.

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

How to Succeed:

  • Exceptional communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

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