Technical Account Manager

6 days ago

Karachi, Sindh, Pakistan Avanceon Middle East & South Asia Full time
Job Overview

We are seeking a highly motivated and results-oriented Technical Sales & Proposals Engineer to join our team at Avanceon Middle East & South Asia. This role combines technical expertise with strong sales acumen to effectively identify, pursue, and win new business opportunities.

Main Responsibilities:
  • Sales & Business Development:
    • Utilize industry connections to generate new business opportunities and drive growth.
    • Pursue new business opportunities within the assigned territory or industry sector, leveraging market research and competitive analysis.
    • Develop and maintain strong relationships with key clients and industry contacts, ensuring a solid foundation for future growth.
    • Understand client needs and develop tailored solutions that address their specific business challenges, fostering trust and loyalty.
    • Present compelling sales presentations and demonstrations to potential clients, showcasing our value proposition.
    • Support the sales process by providing technical expertise and answering client questions, driving informed decision-making.
    • Contribute to the development of sales strategies and market penetration plans, ensuring alignment with company goals.
  • Client Support:
    • Provide exceptional customer service, addressing and resolving customer issues with tailored, value-driven solutions.
    • Negotiate effectively with customers, ensuring mutually beneficial outcomes.
    • Guide the team toward optimal solutions that satisfy customer needs, promoting collaboration and teamwork.
    • Oversee issue resolution within the team, ensuring timely proposal submissions and maintaining high standards of quality.
  • Team Collaboration & Development:
    • Enhance sales team effectiveness by supporting technical teams and developing integrated systems and tools.
    • Align team efforts with internal stakeholders to ensure timely task completion and promote a culture of accountability.
    • Oversee customer training programs, ensuring our clients have the necessary skills to maximize the benefits of our solutions.
    • Train new team members and keep the entire team updated on market advancements and solution innovations, fostering a culture of continuous learning.
  • Technical Expertise:
    • Leverage deep technical expertise in industrial automation technologies, including PLC/SCADA systems, DCS, HMI, MES, instrumentation, and control systems.
    • Analyze RFQs to align with technical and commercial requirements, ensuring seamless integration of subcontractors and systems.
    • Ensure compliance with all business conduct policies, ethical standards, and legal requirements, upholding the highest standards of integrity.
    • Strategize during the pre-sales cycle to mitigate risks and streamline project execution, driving efficiency and effectiveness.
    • Collaborate with global OEMs to track Capex programs and meet user specifications, ensuring high-quality solutions.
    • Create detailed Capex/Sales plans for automation solutions and services, promoting transparency and clarity.
  • Proposal Development & Management:
    • Lead the development of high-quality, winning proposals in response to Requests for Proposals (RFPs), Requests for Information (RFIs), and other competitive bids.
    • Conduct thorough research and analysis of client requirements and competitive landscapes, identifying areas for differentiation.
    • Develop compelling technical and commercial proposals that effectively communicate our value proposition and differentiate us from the competition.
    • Ensure proposals are technically accurate, compliant with client specifications, and adhere to all proposal deadlines, maintaining the highest standards of quality.
    • Collaborate closely with engineering, sales, and project management teams to gather and integrate technical information, pricing, and customer-specific solutions.
    • Manage the proposal development process, including coordinating team efforts, tracking progress, and ensuring timely delivery.
    • Develop and maintain proposal templates, libraries, and best practices, streamlining the proposal development process.

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