Technical Key Account Manager

2 days ago


Karachi, Sindh, Pakistan Lime Software Logics Full time
Technical Key Account Manager (Web Development)

Position: Technical Key Account Manager - Web Development

Experience: 3+ years

Shift Timings: 7 PM to 4 AM

Working Days: Monday to Friday

Job Type: Full-Time

Job Location: Bahria Town Tower, P.E.C.H.S Block 2, Karachi

Job Description:

Lime Software Logics is seeking a Technical Key Account Manager - Web Development to oversee and manage US-based business accounts, ensuring project execution aligns with client expectations. The ideal candidate will act as a bridge between clients and cross-functional teams, ensuring the successful delivery of web development projects while fostering strong business relationships.

Key Responsibilities:

  • Serve as the primary point of contact for US-based clients, ensuring seamless communication and regular project updates.
  • Collaborate closely with development, design, and support teams to guarantee project success.
  • Understand client business needs and provide strategic solutions to enhance their digital presence.
  • Effectively communicate project scope, technical requirements, and challenges to both clients and internal teams.
  • Identify growth opportunities within existing accounts and facilitate upselling or cross-selling where applicable.
  • Proactively address and resolve client concerns, maintaining a high level of service and satisfaction.

Requirements:

  • Must have fluent English communication skills.
  • Must have strong technical knowledge of web development.
  • Must have proven experience in upselling.
  • Must have proven experience conducting video calls and telephonic meetings with US-based clients.

Benefits we offer:

  • Medical Benefits – IPD, OPD & Maternity (Self, Parents & Spouse)
  • Quarterly Performance Rewards
  • Performance-Based Increments

If you have the skills and experience required for this role and possess excellent English communication abilities, we encourage you to apply and be part of our dynamic team

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: IT Services and IT Consulting

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