Technical Support Specialist

3 days ago


Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time
Key Responsibilities
  • Provide onsite helpdesk support and exceptional customer service, including VIP support for key users.
  • Manage user accounts, including password resets and access rights in Okta and Google Workspace.
  • Set up IT hardware and software, including configuring devices and installing applications.
Requirements
  • Proficiency in troubleshooting macOS and Windows OS environments.
  • Experience with Okta, Google Workspace, Jamf, Intune, Zoom, and Google Meet.
  • Strong hardware support knowledge, including laptops, desktops, and peripherals.


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