Operations Support Staff for a Psychology Practice
3 days ago
A dynamic and growing psychology practice seeks an efficient and detail-oriented administrative assistant to support daily operations.
About the Position- Handle client correspondence, scheduling, and financial tasks.
- Ensure accurate record-keeping and roster management.
- Coordinate with the director and team members as needed.
This role requires a quick learner, friendly personality, excellent communication skills, and a positive attitude.
Core Responsibilities- Email management and response to clients.
- Schedule appointments and manage client interactions.
- Process financial transactions, including invoices and rebate claims.
- Maintain accurate client records and therapist rosters.
- Generate periodic reports and take action based on therapist feedback.
- Support onboarding and offboarding processes for therapists.
- Collaborate with the team and ensure seamless communication.
- Proficient in Microsoft Office suite (Word, Excel, PowerPoint) and Google Drive/Google Apps.
- Familiarity with PowerDiary or willingness to learn.
- Strong English language skills (verbal and written).
Experience with digital platforms like Squarespace, Mailchimp, and Canva is a plus.
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