Expert Technical Support Professional

6 days ago


Islamabad, Islamabad, Pakistan beBeeTechSupport Full time
Job Title:
Technical Support Specialist

S&P Global Market Intelligence is seeking an experienced Technical Support Specialist to join our global Xpressfeed Deployments Team. This team partners with global Solutions Architects, Product Development, and Sales Teams to provide quality technical assistance to our external customers.

This includes client-site environment sizing, product deployment, configuration, and performance tuning. You will be able to contribute to customers, the team, and company in meaningful ways.

You will act as a consultant providing the best and most efficient ways for our customers to use our tools to achieve quality results integrating our data into their internal mission-critical operational workflows and data environments.

The ideal candidate will have excellent communication skills, technical troubleshooting and problem-solving skills, resourcefulness, attention to detail, quality, and follow-through.

Experience with software deployments & configuration, Windows and Linux operating system knowledge, SQL query skills, and experience with cloud environments are highly desired.

Key Responsibilities:

  • Be a technical product specialist for our enterprise Data Delivery solutions and provide in-depth technical assistance to clients.
  • Deploy & Integrate our Xpressfeed Loader application on our client's enterprise level environments.
  • Take lead on business/product related projects improving internal/external processes.
  • Mentor and provide constructive feedback to team members regarding areas of improvement where applicable.
  • Gain in-depth knowledge of our Xpressfeed application and be the


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