IT Technical Support Specialist

14 hours ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking a highly skilled and motivated IT Specialist to join our dynamic team. The ideal candidate will have a strong background in information technology, with a focus on providing technical support, troubleshooting, and maintaining IT systems.

Key Responsibilities
  1. Technical Support:
  • Provide first-level technical support to end-users, resolving hardware and software issues promptly and efficiently.
  • Assist users in setting up and configuring workstations, laptops, and other IT equipment.
  • Collaborate with team members to address complex technical challenges and provide effective solutions.
Network Management:
  • Monitor and maintain the organization's network infrastructure, ensuring optimal performance and security.
  • Configure and troubleshoot routers, switches, and other networking devices.
  • Implement and manage security protocols to safeguard against unauthorized access.
System Administration:
  • Administer and maintain servers, ensuring high levels of reliability and performance.
  • Manage user accounts, permissions, and access controls.
  • Conduct regular system updates and perform routine system audits.
Troubleshooting and Issue Resolution:
  • Investigate and resolve hardware and software-related issues in a timely manner.
  • Analyze technical problems, identify root causes, and implement preventive measures.
  • Document troubleshooting steps and resolutions for future reference.
Collaboration and Communication:
  • Collaborate with cross-functional teams to implement IT projects and initiatives.
  • Communicate technical information to non-technical staff in a clear and understandable manner.
  • Provide training and guidance to end-users on IT-related matters.

If you are passionate about technology, enjoy solving complex problems, and thrive in a fast-paced environment, we encourage you to apply for the position of IT Specialist.

Job Specifications
  1. Proven experience as an IT Specialist or in a similar role.
  2. Strong knowledge of hardware, software, networking, and security protocols.
  3. Proficiency in troubleshooting and problem-solving.
  4. Excellent communication and interpersonal skills.
  5. Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.


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