Sales and Service Manager

18 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
Electronics Showroom Leader

The Electronics Showroom Leader is responsible for driving sales and performance in the showroom. This involves meeting monthly and annual Sales and Merchandise Category Budgets.

Key Responsibilities

- Meet showroom business objectives by achieving sales and merchandise category budgets.
- Conduct daily floor walks and team meetings to discuss achievements, individual performance, sales, customer service trainings, product knowledge, and company information.
- Respond to customer complaints and comments.
- Identify current and future customer requirements by establishing rapport with potential and actual customers.
- Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor local competitors.
- Implement sales promotions and product display plans, analyze their success, and suggest future promotions.
- Participate in BTL activities to improve traffic to showrooms and track footfall accurately.
- Create in-store excitement with innovative merchandising ideas in coordination with the line manager.
- Ensure excellence in customer service standards.
- Manage inventory and showroom operations effectively.

Team Management

- Attend and chair meetings as required.
- Coach, counsel, discipline, plan, monitor, and appraise staff performance results consistently.
- Oversee cashiers' activities, including daily cash and credit reconciliation, bank deposits, down payments, and sales orders.
- Oversee store keepers' activities related to inventory management, stock control, and pilferage control.
- Responsible for the role delivery and development of assistant showroom managers, cashiers, and store keepers.

Job Specification

This position requires excellent communication skills, selling skills, and target-oriented approach. Experience in the electronics industry is a plus.


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