Service Manager

4 weeks ago


Lahore, Punjab, Pakistan Pak Elektron Limited. (PEL) Full time
Responsibilities
  • Ensure highest level of quality service; reduce repeat repairs and response to customers & dealers. Monitor, control and minimize operational expenditure and manage within allocated budget.
  • Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level.
  • Coordinate with Sales Teams and Dealers to ensure that all complaints are resolved. Ensure timely reporting & feedback to CSD HO on critical issues.
  • Ensure availability of spare parts and maintain sufficient stock according to market requirement.
  • Raise timely demands to arrange spare parts from CSD HO and local purchase.
  • Ensure all requirements of ISO9000 Quality Management System are fulfilled and work is in accordance to defined standards.
  • Educate and train service staff to effectively perform their responsibilities.
  • Recommend Sales Returns keeping in view the technical reason and follow the sales return procedure.
Job Specification

Ensure highest quality of service and effective & efficient after-sales support to customers. Achieve revenue targets of service center. Control operational expenses and adhere to allocated budget. Liaison with CSD HO, Zonal Sales Team & Dealers for complaint handling.

Electrical/Electronic Manufacturing - Lahore, Pakistan

About Us

Pak Elektron Limited (PEL) is the pioneer manufacturer of electrical goods in Pakistan. In 1956, the Company was set up by Malik Brothers in technical collaboration with M/s AEG of Germany to manufacture transformers, switch-gear and electric equipment.

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan beBeestore manager Full time $4,500 - $6,000

    Job TitleStore Manager PositionDescriptionWe are seeking an experienced and skilled individual to fill the role of Store Manager. The successful candidate will be responsible for overseeing the daily operations of our store, ensuring that all tasks are completed efficiently and effectively.ResponsibilitiesMaintaining stock levels and managing inventory...

  • Service Manager

    1 week ago


    Lahore, Punjab, Pakistan Hino Lahore Full time

    The Service Manager is responsible for the customer-sensitive, efficient, and profitable operation of the Dealership's Service department. He/she carries out this responsibility by building customer relationships, operating the department at maximum efficiency, creating a good working environment, and properly managing the assets of the department.Job...

  • Service Manager

    4 weeks ago


    Lahore, Punjab, Pakistan Pak Elektron Limited (PEL) Full time

    1. Ensure highest level of quality service; reduce repeat repairs and response to customers & dealers.2. Monitor, control and minimize operational expenditure and manage within allocated budget.3. Coordinate Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level with Sales Teams...


  • Lahore, Punjab, Pakistan beBeeItsm Full time 800,000 - 1,250,000

    ITSM Project Delivery ExpertWe're seeking a highly motivated IT Service Management (ITSM) professional to support the delivery and optimization of IT projects based on ITIL best practices and aligned with ISO/IEC 20000 standards.Key Responsibilities:Implement, audit, and improve IT Service Management Systems (ITSMS) based on ISO 20000 standards.Conduct...


  • Lahore, Punjab, Pakistan Excellcomm Full time

    The ideal candidate should hold a Bachelor/Master's degree preferably in Computer Sciences. Have a minimum of 4-5 years of experience in Customer Services, preferably in a technical environment. Experience in IT Service Management will be preferred.Should have experience in technical project management and hands-on experience with network, systems,...


  • Lahore, Punjab, Pakistan Edgenza Full time

    Shared Services Project Manager (Onsite)Timings: 8:00pm-4:00amJob SummaryWe are seeking a highly organized and results-driven Shared Services Project Manager to oversee cross-functional projects within our shared services department. The ideal candidate will have a proven track record in managing complex projects, optimizing operational efficiency, and...

  • Manager Budgeting

    4 weeks ago


    Lahore, Punjab, Pakistan Service Sales Corporation (Pvt.) Limited Full time

    5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Service Sales Corporation (Pvt.) LimitedLead HR Partner-Talent Acquisition at Service Sales CorporationSSC is seeking a strategic finance professional to join our team as a Manager Budgeting & Planning.THE ROLE:Lead and...

  • Sales Manager

    1 week ago


    Lahore, Punjab, Pakistan Sammi Daewoo Express Bus Service Full time

    Sales Manager Sammi Daewoo Express Bus Service, Pakistan B.Sc (Mechanical) Preferably MBA (Marketing) This position will be a senior level manager. The primary responsibility will be to find new customers and expand the sales area of Steel Products nationally and internationally.Job SpecificationMust have more than 7 years of experience in the field of...


  • Lahore, Punjab, Pakistan beBeeAdministrative Full time 1,200 - 2,400

    Administrative Services Manager VacancyWe are seeking a highly organized and efficient Administrative Services Manager to join our team in Lahore. As the Administrative Services Manager, you will oversee all administrative tasks within the office, ensuring smooth day-to-day operations.The ideal candidate will have excellent communication and multitasking...


  • Lahore, Punjab, Pakistan Hireright Full time

    Responsible for smooth operation of After Sales Service & Support regarding installation, testing, commissioning, and troubleshooting of generators electrically.Provide timely after-sales services and support to corporate and individual clients for minimizing customer complaints.Develop and maintain closer relationships with clients to increase service...