Service Manager

2 days ago


Lahore, Punjab, Pakistan Pak Elektron Limited. (PEL) Full time
Responsibilities
  • Ensure highest level of quality service; reduce repeat repairs and response to customers & dealers. Monitor, control and minimize operational expenditure and manage within allocated budget.
  • Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level.
  • Coordinate with Sales Teams and Dealers to ensure that all complaints are resolved. Ensure timely reporting & feedback to CSD HO on critical issues.
  • Ensure availability of spare parts and maintain sufficient stock according to market requirement.
  • Raise timely demands to arrange spare parts from CSD HO and local purchase.
  • Ensure all requirements of ISO9000 Quality Management System are fulfilled and work is in accordance to defined standards.
  • Educate and train service staff to effectively perform their responsibilities.
  • Recommend Sales Returns keeping in view the technical reason and follow the sales return procedure.
Job Specification

Ensure highest quality of service and effective & efficient after-sales support to customers. Achieve revenue targets of service center. Control operational expenses and adhere to allocated budget. Liaison with CSD HO, Zonal Sales Team & Dealers for complaint handling.

Electrical/Electronic Manufacturing - Lahore, Pakistan

About Us

Pak Elektron Limited (PEL) is the pioneer manufacturer of electrical goods in Pakistan. In 1956, the Company was set up by Malik Brothers in technical collaboration with M/s AEG of Germany to manufacture transformers, switch-gear and electric equipment.

#J-18808-Ljbffr
  • Service Manager

    1 week ago


    Lahore, Punjab, Pakistan Suzuki Cantt Motors Full time

    Strong technical knowledge acquired through education or training at a college or trade school.Must have extensive practical experience in vehicle servicing and repairs, together with experience in supervising technicians and dealing with customers.Previous experience as a service adviser or service receptionist is important.Maximizing the efficiency,...


  • Lahore, Punjab, Pakistan Joblogic Service Management Software Full time

    Direct message the job poster from Joblogic Service Management SoftwareSenior Technical Recruiter at Joblogic Service Management Software.About Joblogic:Joblogic is a UK-based SaaS platform revolutionizing field service management for businesses across the globe. With 500+ employees and operational hubs in the UK, Pakistan, and Vietnam, we've been building...


  • Lahore, Punjab, Pakistan Karsaaz Full time 600,000 - 1,200,000 per year

    About KarsaazKarsaaz is Pakistan's leading at-home services platform, connecting customers with trusted professionals for home maintenance, beauty, tailoring, and lifestyle services. We pride ourselves on delivering reliable, affordable, and quality services to thousands of households and businesses across major cities.We are looking for a skilledService...


  • Lahore, Punjab, Pakistan Sharp Brains Full time $104,000 - $130,878 per year

    As a Service Delivery Manager (SDM), you will be the single point of contact and the trusted advisor for our most important clients. Your primary mission is to ensure the seamless delivery of our data center and telecom services, uphold stringent SLAs, drive continuous improvement, and foster deep, strategic relationships that promote client satisfaction and...

  • Sales Manager

    4 days ago


    Lahore, Punjab, Pakistan Sammi Daewoo Express Bus Service Full time

    Sales Manager Sammi Daewoo Express Bus Service, Pakistan B.Sc (Mechanical) Preferably MBA (Marketing) This position will be a senior level manager. The primary responsibility will be to find new customers and expand the sales area of Steel Products nationally and internationally.Job SpecificationMust have more than 7 years of experience in the field of...


  • Lahore, Punjab, Pakistan Futuro Digital Pvt. Ltd. Full time

    Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience.You will be the key liaison to our UK client's customer service department therefore, you must have...


  • Lahore, Punjab, Pakistan Sharp Brains Full time

    As a Service Delivery Manager (SDM), you will be the single point of contact and the trusted advisor for our most important clients. Your primary mission is to ensure the seamless delivery of our data center and telecom services, uphold stringent SLAs, drive continuous improvement, and foster deep, strategic relationships that promote client satisfaction and...


  • Lahore, Punjab, Pakistan yugo Full time 104,000 - 130,878 per year

    Company Description is Pakistan's most trusted website for seamless online travel booking, offering cashback/rewards, discounts, and reliable customer service. Our platform caters to B2A, B2B, and B2C markets. We aim to provide a smooth and trustworthy online booking experience for travelers. Follow us on Instagram, Twitter, and YouTube for the latest...


  • Lahore, Punjab, Pakistan Atlas Battery Limited Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Atlas Battery LimitedRegional Service Manager at Atlas Battery LimitedCompany DescriptionAtlas Battery Limited, incorporated as a public limited company in Pakistan on October 19, 1966, is a leading manufacturer and seller of the AGS brand of automotive and...


  • Lahore, Punjab, Pakistan beBeeService Full time 400,000 - 800,000

    Job DescriptionA service manager plays a pivotal role in ensuring the smooth operation of our vehicle servicing and repair department.They are responsible for overseeing the work of technicians, managing customer interactions, and optimizing service delivery to meet business objectives.Required Skills and QualificationsStrong technical knowledge acquired...