E-Commerce Support Professional

14 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Overview:
Elevate your customer service skills and thrive in a remote environment as an E-Commerce Support Associate. Our ideal candidate is detail-oriented, organized, and possesses strong communication and problem-solving abilities.

Salary and Benefits:
$5/hour plus commissions and annual raises. Enjoy paid time off, health insurance, performance-based incentives, and flexible work-from-home setup.

About the Role:
As a key member of our support team, you will process orders, refunds, and returns efficiently while providing personalized product recommendations to customers. Your exceptional problem-solving skills and ability to work independently will help you succeed in this role.

Responsibilities:
  • Support customers via chat, email, phone, and SMS
  • Process orders, refunds, and returns efficiently
  • Provide personalized product recommendations
  • Maintain accurate customer records

Requirements:
  • 1+ year of experience in customer service or e-commerce
  • Strong communication and problem-solving skills
  • Familiarity with Shopify and CRM tools
  • Detail-oriented and organized
  • Ability to work remotely


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