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Business Operations Specialist
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As a key member of the team, you will play a pivotal role in supporting sales operations and regional leadership. This position requires strong analytical skills to manage targets, facilitate smooth business processes, and provide critical insights.
Key Responsibilities
- Develop and implement target setting strategies for the sales team, ensuring alignment with organizational objectives.
- Establish effective communication channels with the sales team and internal stakeholders to ensure seamless information flow.
- Coordinate with the head office to address discrepancies and updates, ensuring timely resolution.
- Manage relationships with internal stakeholders to facilitate smooth business operations.
- Act as a liaison between the sales team, regional head, and other departments to ensure business continuity.
- Perform ad-hoc analyses to support the sales team with actionable data and insights.
- Provide analytical support to address specific business needs and challenges.
- Maintain visibility on sales metrics and performance for the team.
- Share key highlights and updates on all KPIs with the head office and respective managers.
- Design and implement regional promotional strategies and campaigns to drive sales growth.
- Collaborate with the sales team to develop effective promotional materials and initiatives.
- Track and report performance metrics accurately.
Requirements
- Bachelor's degree in Business Administration, Finance, or a related field. A Master's degree is preferred.
- Minimum 5-7 years of experience in a business support or sales operations role, preferably in the financial services or telecom industry.
- Proven experience with target setting, performance analysis, and backend operations in a mid-level management capacity.
- Strong strategic orientation with the ability to align operational activities with broader business goals.
- Exceptional analytical and problem-solving skills.
- Excellent communication and coordination abilities.
- Proficiency in using MS Office Suite, particularly Excel and PowerPoint.
- Ability to manage multiple tasks and work under pressure with a high degree of accuracy.
- Detail-oriented with strong organizational skills.
- In-depth knowledge of backend sales operations, compliance requirements, and strategic business planning.
Benefits
This role offers a unique opportunity to be part of a dynamic organization that values diversity and inclusivity. As an equal opportunities employer, we strive to create a workplace that fosters collaboration and growth.
The ideal candidate will possess a strong passion for driving business success and a commitment to excellence in their work. If you are a results-driven professional with a desire to make a meaningful impact, we encourage you to apply for this exciting opportunity.
