Global Contact Center Specialist

Contact Center SpecialistIn this role, you will be responsible for handling customer calls, emails, and chats in a professional and courteous manner. You will work closely with other team members to resolve customer issues and provide exceptional service.To succeed in this role, you will need strong communication and problem-solving skills, as well as the...

Job DescriptionWe are looking for a highly skilled Global Contact Center Agent to join our team. In this role, you will provide outstanding customer service, handle recruitment tasks, and coordinate logistics for various events.Key QualificationsEffective communication, problem-solving, and interpersonal skillsAbility to work in a fast-paced environment,...

We are a USA based Call Centre Operating From Lahore Since 2020, working on different campaigns including inbound and outbound.Role DescriptionThis is a full-time on-site role for a Call Centre Representative at TrustLink Contact Center in Lahore. The Call Centre Representative will be responsible for handling customer inquiries, resolving customer issues,...

We are seeking ambitious individuals who can excel in a dynamic contact center environment. As a Sales Support Specialist, you will be responsible for supporting sales teams to drive revenue growth and customer satisfaction.About the RoleCollaborate with sales teams to identify customer needs and preferences.Provide product information and demonstrations to...

Job DescriptionThis Telecom Engineer position requires a strong background in telecommunications, IT, and cloud-based contact center solutions. The ideal candidate will have experience in administration, troubleshooting, and day-to-day operational issue resolution.Key Responsibilities:Acting as Point of Contact (POC) for daily Genesys cloud issues and...

Duties and ResponsibilitiesThe Contact Center Supervisor will be responsible for:Leading a team of customer service representatives.Ensuring excellent customer service delivery.Managing attendance and performance records.Identifying areas for improvement and implementing changes.Requirements:Proven experience in a contact center or customer-facing...

About the PositionThe Contact Center Solutions Architect will be responsible for designing and delivering customized contact center solutions using Genesys cloud technology. This role requires strong technical expertise, excellent communication skills, and the ability to collaborate effectively with cross-functional teams.Main ResponsibilitiesDesign and...

Contact Center Position:We are seeking a highly skilled and dedicated individual to join our team as a Contact Center Professional. As a successful candidate, you will be responsible for providing exceptional customer service and support through various communication channels.Key Responsibilities:Handle customer inquiries and concerns via phone, email, and...

**Job Summary:**We are Laxycone pvt ltd, a leading provider of innovative solutions. Our mission is to deliver exceptional customer experiences through our dedicated team of professionals.**Job Role:**We are seeking a skilled Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing top-notch support to our...

About the Job">The Contact Center Supervisor will be responsible for leading a team of customer service representatives, ensuring they have the necessary skills and knowledge to deliver exceptional customer service. This will involve mentoring, coaching, and providing ongoing feedback to team members.Responsibilities:Manage and motivate a team of customer...