Customer Service Ambassador
2 weeks ago
Job Opportunity
Are you a dedicated and passionate individual looking for a challenging role in customer service? We are seeking a highly skilled Customer Support Representative to join our team. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to multitask with ease.
About the Role
This is a full-time on-site position that involves providing exceptional customer support via phone calls, ensuring customer satisfaction through effective communication, troubleshooting issues, and delivering outstanding customer service. You will be working collaboratively in a dynamic environment with a team-oriented approach.
Key Responsibilities:
- Provide prompt and professional customer support via phone calls
- Ensure customer satisfaction through proactive communication and issue resolution
- Troubleshoot complex issues and deliver personalized customer service
- Manage multiple tasks efficiently, prioritize workload, and meet deadlines
- Collaborate effectively with colleagues to achieve shared goals
Requirements
To succeed in this role, you will need:
- A bachelor's degree in English literature or equivalent qualification
- Proven experience in inbound/outbound calls and customer-facing roles
- Exceptional verbal and written communication skills in English
Location
Multan, Pakistan.
Why Join Us?
As a valued member of our team, you can expect a supportive and inclusive work environment, opportunities for growth and development, and a competitive compensation package.
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