Night Call Center Coordinator

6 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are looking for a highly motivated Night Call Center Coordinator to join our team. As a Night Call Center Coordinator, you will be responsible for coordinating customer service activities, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  1. Customer Coordination: Coordinating customer service activities, ensuring that customer inquiries are addressed in a timely and professional manner.
  2. Call Handling: Handling multiple calls simultaneously, prioritizing tasks, and managing time effectively.
  3. Documentation: Maintaining accurate records of all communication, including customer interactions, complaints, and feedback.

Requirements:

  • Excellent Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks, manage time effectively, and meet productivity standards.
  • Customer Focus: Strong customer focus, with a commitment to delivering exceptional customer service.
  • Teamwork: Ability to work collaboratively as part of a team, with a focus on delivering exceptional results.

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