Call Center Quality Control Representative

About the RoleThe Quality Assurance Specialist will play a critical role in ensuring the high quality of customer interactions in our call center.Main DutiesEvaluating call recordings to identify areas for improvement.Providing actionable feedback to improve agent performance.QualificationsPrevious call center experience, preferably in an auto insurance...

Call Center SpecialistWe are looking for a highly skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service, verifying customer information, and collaborating with internal stakeholders to resolve issues.Responsibilities:Verify customer information and ensure...

Job SummaryThe Call Center Operations Manager is responsible for overseeing the daily operations of the contact center, ensuring business objectives are met and resources are managed efficiently.Key ResponsibilitiesStaffing and Schedule Adherence: Manage staff scheduling to meet customer service demands while maintaining optimal productivity levels.Training...

As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers using provided data and introducing them to our products and services.Main Objectives:To establish meaningful connections with potential clients through effective communicationTo record essential details of potential clientsTo provide valuable feedback on...

2 weeks ago, be among the first 25 applicants.Get AI-powered advice on this job and access more exclusive features.Acumen365 is a call center based in Rawalpindi, Pakistan, specializing in outbound sales calls and inbound customer support for healthcare companies and Final Expense. We operate from 6:45 PM to 4:00 AM, focusing on delivering reliable service...

Join Our Growing Team in the US Real Estate IndustryJob Title: Call Center Agent – Night Shift (US Real Estate Campaign)Location: Chaklala Scheme 3Shift: Night Shift (Aligning with US Time Zones)Schedule: Monday to Friday, 8 PM – 5 AM PSTAre you a confident communicator with a knack for connecting with people? Do you thrive in a fast-paced,...

About the Role:This is a desk job involving data entry with a focus on quality control.As a Quality Control Agent, you will be evaluating recorded calls against defined standards.Additional responsibilities include administrative and operational tasks such as answering calls, managing correspondence, organizing documents, and participating in projects.This...

We're Hiring: Customer Support & Sales Representative Location: Rehman Abad, Rawalpindi Hours: 10:00 AM – 6:00 PM (Monday to Saturday) Company: Bayan Communications LimitedAre you confident in communicating and passionate about customer engagement? We are seeking energetic individuals to promote telecom services in the UAE market through outbound...

We are seeking a detail-oriented professional to fill the role of Call Quality Analyst Monitoring. This position involves analyzing customer interactions, providing feedback, and supporting the continuous improvement of service quality.Key Responsibilities:Evaluate customer interactions based on accuracy, communication skills, and compliance with industry...

We are currently looking for highly qualified individuals to join our team as Controllers / Dispatchers for a UK-based taxi service.Who We're Looking For:Candidates who have previously worked in the UK Taxi Industry (minimum 6 months experience preferred)UK-returned professionals will be given preferenceStrong communication skills with expert-level English...