Business Relationship Ambassador

7 days ago

Karachi, Sindh, Pakistan beBeeCustomer Full time $50,000 - $70,000
Restaurant Support Specialist

The US restaurant industry faces numerous challenges. Restaurant owners often work long hours to manage their business, but this can be alleviated with the right tools.

Our customer support team at AIO addresses customer queries during night hours, aiming to decrease turnaround time and enhance user experience.

Key Responsibilities:

  • Interfacing between restaurants and internal teams to resolve customer queries promptly.
  • Documenting issues with a thorough understanding of causes and implications.
  • Investigating critical issues with customers where necessary.
  • Using our platform to assist restaurants in time-sensitive operational tasks.
Qualifications and Fit

You will join a team with a culture centered around agility and a desire to learn.

An ideal candidate possesses:

  • Strong formal and conversational English skills.
  • People skills to establish and manage relationships with restaurant owners.
  • Emotional intelligence.
  • Cultural knowledge of the US.

While prior experience is beneficial, command of English and people skills are must-haves.

Technical Skills:

  • Experience in a support role, preferably in the US market.
  • Data analytics.
  • Reporting & Documentation.
Why Our Platform?

Our mission is to revolutionize the US restaurant industry by providing a comprehensive solution that helps restaurant owners manage all aspects of their business. Our platform combines AI technology with strong customer support to increase revenue, reduce costs, and improve profit margins.

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