
Building Strong Relationships in Global Donor Engagement
1 day ago
Job Description:
A pivotal role in supporting the cultivation, stewardship and growth of relationships with local and global major donors.
Key Responsibilities:
- Design and execute tailored donor engagement strategies to ensure consistent communication and meaningful touchpoints.
- Map donor journeys and ensure donors remain on a thoughtful, personalized engagement trajectory.
- Liaise with frontline teams to align on donor servicing and implementation of engagement plans.
- Ensure donor profiles are updated, capturing philanthropic interests, engagement history, and future potential using CRM platforms.
- Coordinate the planning and execution of donor visits and events to deliver a high-quality experience.
- Analyse donor profiles and engagement data to generate useful insights; ensure engagement activities are completed on time and help strengthen relationships through regular tracking and improvements.
- Manage a small portfolio of major donors, ensuring timely updates, personalized engagement, and appropriate recognition.
- Maintain up-to-date donor records and communications in the CRM system and support ongoing data accuracy.
- Monitor and identify any risks to donor relationships and proactively support the frontline teams in addressing them.
- Collaborate with cross-functional, regional, and Brands & Communications teams to develop high-quality donor engagement materials and customized deliverables such as reports, videos, messages and presentations.
- Ensure strategic engagement of TCF's Board Members and Ambassadors by creating tailored engagement plans and supporting their participation in donor-related initiatives, events, and communications.
About This Opportunity:
This is an exceptional opportunity to make a significant impact in the non-profit sector. If you have a passion for building strong relationships and driving donor engagement, we encourage you to apply.
Requirements:
- Strong relationship-building skills.
- Excellent communication and interpersonal skills.
- Ability to analyse data and generate useful insights.
- Experience working with CRM platforms.
- Knowledge of donor engagement strategies and tactics.
- Collaborative mindset and ability to work effectively across teams.
- Strategic thinking and problem-solving skills.
Benefits:
Competitive salary and benefits package.
Other Opportunities:
Professional development and training opportunities.
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