Application Support Engineer

6 days ago


Karachi, Sindh, Pakistan Cyber Advance Solutions Full time
Role Description

This position requires a highly motivated and organized individual who can handle multiple tasks simultaneously while maintaining attention to detail. The successful candidate will be expected to provide exceptional customer service, respond to technical inquiries, and assist with the development of knowledge base articles and documentation.

Responsibilities:
  • Offering comprehensive technical assistance to customers via various communication channels.
  • Participating in ongoing training to stay current with product releases, feature enhancements, and emerging technologies.
  • Identifying areas for process improvements and proposing recommendations for change.
  • Contributing to the creation of user manuals, guides, and other supporting documentation.


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