Exceptional Customer Experience Specialist

5 days ago


Karachi, Sindh, Pakistan beBeeCustomerService Full time 300,000 - 600,000
Job Title

Senior Customer Sales and Service Agent Role

We're seeking a highly skilled Senior Customer Sales and Service Agent to deliver exceptional customer experiences.

As a key member of our team, you'll be responsible for providing world-class service, managing customer travel plans, selling tickets and services, and offering expert guidance.

Key responsibilities include:

  • Selling and issuing tickets
  • Advising on fares and travel requirements
  • Providing expert guidance and support

To succeed in this role, you'll need a strong understanding of the airline industry, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Qualifications

To be considered for this position, you should have:

  • GCSE/A Level (or equivalent) education
  • Experience in a contact centre or airline/travel industry
  • Strong knowledge of fares and ticketing
  • Fluency in English
Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Market-competitive pay
  • Opportunities for career growth and development
  • A collaborative and supportive work environment
Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Airlines and Aviation


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