Technical Solutions Specialist

5 days ago


Rawalpindi Cantonment, Pakistan Manage Tech 360 Full time
Job Description

We are looking for highly motivated and skilled individuals to join our team as Technical Support Engineers.

Responsibilities
  1. Provide exceptional support to users via phone, email, or chat.
  2. Resolve technical issues efficiently and effectively.
  3. Collaborate with colleagues to resolve complex technical problems.
  4. Develop and implement processes to improve IT service delivery.
  5. Stay up-to-date with the latest technological trends and advancements.
Requirements
  • Recent graduates in Computer Science or Software Engineering.
  • Exceptional communication skills, both written and verbal.
  • Basic knowledge of Microsoft 365 technologies, such as Azure AD, Microsoft Intune, SharePoint Online, and Teams.
  • Familiarity with Azure Cloud Services, such as Virtual Machines, Azure Files, and Azure Networking, is a plus.
  • Prior experience in customer support or technical helpdesk is a plus but not mandatory.
  • A strong desire to assist users in resolving technical issues and a patient approach to problem-solving.
  • An eagerness to learn and stay updated with the latest technological trends and industry standards.


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