
Technical Support Specialist
5 days ago
We are seeking a highly skilled and motivated Technical Support Specialist to join our IT support team at Aiit Solutions.
As a key member of our technical team, the successful candidate will be responsible for providing first-level technical support via phone, remote assistance, or email.
The ideal candidate will have a strong background in technical assistance and troubleshooting, with proficiency in Zoho and a solid understanding of basic IT concepts.
Key Responsibilities:
- Diagnose and resolve technical issues promptly
- Assist users with software and hardware problems
- Maintain a high level of customer satisfaction
Requirements:
- Strong technical background and Zoho proficiency
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively
- Proven track record of delivering excellent customer service
Working with Us
At Aiit Solutions, we understand that businesses are expanding rapidly and require robust technology to support their growth. We offer IT services to help you focus on your core business, providing a wide range of services including but not limited to:
- Managed IT Services
- IT Services Consultancy
- Infrastructure Deployment
- Network Operation Center Services
- Web Development Services
- IT Outsourcing Services
We cater to various industries such as education, industrial, hotel sectors, retail stores, and more across the globe.
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