Dialer Platform Manager

Company OverviewOur company specializes in providing innovative solutions for businesses. As a Dialer Support Engineer, you will be part of our team that ensures seamless operations of our dialer technology platform.Key ResponsibilitiesDialer Management: Manage dialer activities including campaign building, filters, strategies, reports, and...

Company OverviewAt UNAVAILABLE, we strive to provide exceptional customer experiences through innovative technology solutions. Our dialer platform is the backbone of our operations, and we are seeking a highly skilled Dialer Support Engineer to join our team.

Job DescriptionWe are seeking a skilled Dialer Support Engineer to join our team. The successful candidate will be responsible for managing outbound and inbound campaigns on dialer technology platforms.Main ResponsibilitiesCampaign Building: Manage dialer activities including campaign building, filters, strategies, reports, and administration.Team...

Job OverviewThe Dialer Support Engineer plays a vital role in managing outbound and inbound campaigns on dialer technology platforms. This position is responsible for real-time management, analysis, and recommendations based on performance results and trends.About the RoleThis position requires setup and day-to-day operations of Ibex Dialers across the...

ResponsibilitiesAs a Dialer Support Engineer, your primary responsibilities will include:Dialer Management: Manage dialer activities including campaign building, filters, strategies, reports, and administration.Collaboration: Collaborate with teams to gather information and perform analysis from infrastructure, telco, and application perspectives to set up...

AccountabilitiesResponsible for managing dialer infrastructure and associated Telco layers.Analyze system and application issues and work closely with Infra and Dev/L2 Teams.Participate in bridges to coordinate resolution of urgent production impacting issues.Additional ResponsibilitiesProvide Level 1 support and troubleshooting during dialer issues.Keep...

Key ResponsibilitiesSetup and manage dialers for the entire enterprise, including Ibex Dialers.Perform in-depth analysis of calling lists to identify optimal times for calling.Monitor real-time to ensure smooth production and make necessary changes.Required Skills and QualificationsCritical thinking and excellent communication skills.Ability to deliver...

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