Call Center Technology Lead

12 hours ago


Lahore, Punjab, Pakistan UNAVAILABLE Full time
Accountabilities
  • Responsible for managing dialer infrastructure and associated Telco layers.
  • Analyze system and application issues and work closely with Infra and Dev/L2 Teams.
  • Participate in bridges to coordinate resolution of urgent production impacting issues.
Additional Responsibilities
  • Provide Level 1 support and troubleshooting during dialer issues.
  • Keep documentation and reporting updated in light of new updates and changes.

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