Dialer System Specialist

Company OverviewAt UNAVAILABLE, we strive to provide exceptional customer experiences through innovative technology solutions. Our dialer platform is the backbone of our operations, and we are seeking a highly skilled Dialer Support Engineer to join our team.

Job DescriptionManage the setup and real-time management of Outbound & Inbound campaigns on dialer technology platforms.Perform analysis and recommendations based on performance results and trends.Serve as the primary point of contact for all production/performance impacting concerns.ResponsibilitiesHandle day-to-day operations & administration for dialer...

ResponsibilitiesAs a Dialer Support Engineer, your primary responsibilities will include:Dialer Management: Manage dialer activities including campaign building, filters, strategies, reports, and administration.Collaboration: Collaborate with teams to gather information and perform analysis from infrastructure, telco, and application perspectives to set up...

Job DescriptionWe are seeking a skilled Dialer Support Engineer to join our team. The successful candidate will be responsible for managing outbound and inbound campaigns on dialer technology platforms.Main ResponsibilitiesCampaign Building: Manage dialer activities including campaign building, filters, strategies, reports, and administration.Team...

Job OverviewThe Dialer Support Engineer plays a vital role in managing outbound and inbound campaigns on dialer technology platforms. This position is responsible for real-time management, analysis, and recommendations based on performance results and trends.About the RoleThis position requires setup and day-to-day operations of Ibex Dialers across the...

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AccountabilitiesResponsible for managing dialer infrastructure and associated Telco layers.Analyze system and application issues and work closely with Infra and Dev/L2 Teams.Participate in bridges to coordinate resolution of urgent production impacting issues.Additional ResponsibilitiesProvide Level 1 support and troubleshooting during dialer issues.Keep...

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