
Customer Operations Specialist
2 weeks ago
We are seeking a highly skilled Customer Operations Specialist to join our team. The successful candidate will be responsible for business operation and customer service support, including migration of services over fiber-optic networks.
Main Responsibilities- Migrate copper services over fiber-optic networks to provide quality services.
- Reduce faults and minimize Mean Time To Resolve (MTTR).
- Provision new services and provide awareness to customers about available services.
- Analyze reports to make informed decisions on network deployment and rehabilitation.
- BS/BE in Electrical or Telecom Engineering.
- At least one year of experience in the field.
- Familiarity with Flash Fiber Design Flow and tools used in fiber operation.
- Field expertise is essential.
This role offers a unique opportunity to work with a dynamic team and contribute to the growth and development of our organization. Our family-centric policies, including 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.
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Customer Operations Associate
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Operations SpecialistThis is an opportunity to work closely with our leadership team and play a critical role in ensuring our customers receive the best experience. As a Customer Operations Specialist, you will be responsible for maintaining and growing relationships with customers, identifying opportunities to sell more products or services, and...
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Customer Operations Specialist
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeOperations and Customer Success ManagerWe are seeking a talented Operations and Customer Success Manager to join our team. As a key member of our organization, you will be responsible for owning and running everything related to smooth customer operations. This includes maintaining and growing relationships with customers, identifying opportunities to sell...
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Ecommerce Operations Specialist
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeEcommerce Operations SpecialistThis role involves managing and optimizing online sales platforms, analyzing e-commerce data, providing excellent customer service, and coordinating sales activities. The E-Commerce Specialist will also be responsible for improving the online shopping experience and meeting sales targets.The ideal candidate will have previous...
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Customer Support Specialist
4 days ago
Karachi, Sindh, Pakistan Ibex Full timeibex - Customer Support Specialistibex, a leading global provider of business process outsourcing (BPO), digital marketing, and customer engagement solutions, is seeking a dedicated Customer Support Specialist to join its team in Karachi. With a workforce of over 35,000 employees across 34 global operations facilities, ibex is recognized for delivering...
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Customer Success Specialist
2 weeks ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeCustomer Success Specialist - Voice ProgramJoin to apply for the Customer Success Specialist - Voice Program role at ibex. Pakistan.ibex. Pakistan is seeking a Customer Success Specialist for the Voice Program within the Operations department. The role involves assisting our U.S.-based clients' customers with queries and concerns, providing accurate...
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International Customs Operations Specialist
20 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeAs a member of our team, you will have the opportunity to work in international customs operations and contribute to the growth of our logistics industry.We are looking for a highly motivated individual who can assist in preparing and submitting customs documentation for import shipments, ensuring compliance with U.S. Customs regulations.You will work...
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Executive Customer Operations Specialist
24 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionThe role of Executive Customer Operations is pivotal in ensuring the delivery of quality services to customers. Key responsibilities include migrating copper services over fiber-optic networks, reducing faults, and providing new service provisioning.Improve quality of installations by regular visits on all copper/flash fiber...
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Customer Experience Specialist
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionThe Partner Support Specialist role within the Operations department is designed to provide exceptional customer service and support to customers via call. We are seeking individuals with experience in dealing with international customers, as well as those who possess strong personality, passion, and work ethic traits.Key...
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Customer Support Specialist
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Support SpecialistJob DescriptionWe are seeking highly skilled and motivated Customer Support Specialists to join our team. As a key member of our operations, you will be responsible for providing exceptional customer support and service to our clients.Main Responsibilities:Respond to customer inquiries in a timely and professional manner.Solve...
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Customer Success Specialist
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Customer Success Specialist. In this role, you will be responsible for maintaining and growing relationships with customers, identifying opportunities to sell more products or services, ensuring customer projects or deliverables are on track, addressing...