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Client Success Manager
1 week ago
About Us
">Vulcan Tech is a pioneering software development company that provides cutting-edge solutions tailored to meet client needs. We pride ourselves on delivering exceptional results and maintaining long-term relationships.
">Job Brief
">This role involves overseeing client-based software projects, ensuring they are completed within scope, timeline, and budget. The ideal candidate will possess excellent project management skills, including stakeholder management, risk assessment, and resource allocation.
">Main Responsibilities:
">- ">
Develop and manage comprehensive project plans to ensure timely delivery of software solutions.
">">Act as the primary point of contact for clients, gathering requirements and managing expectations.
">">Implement agile and scrum methodologies to facilitate smooth project execution.
">">Collaborate with development teams to assign tasks efficiently and track progress.
">">Identify potential risks and proactively implement mitigation strategies.
">">Evaluate deliverables against client specifications and quality standards.
">">Coordinate project documentation and logistics to ensure seamless project execution.
">">Foster collaboration among stakeholders to align project goals with business objectives.
">">Provide post-implementation support as needed, including deployment, troubleshooting, and client training.
">">
Requirements
">Candidates must possess:
">- ">
At least 2 years of experience in project management within a software development company.
">">A solid understanding of client-based software development lifecycles, including SDLC, Agile, Scrum, and Kanban.
">">Proven experience with web and mobile app development technologies, including PHP, NodeJS, Django, React, and others.
">">Expertise in requirement gathering, task prioritization, and sprint planning.
">">Excellent communication and interpersonal skills to interact with clients and internal teams.
">">Strong problem-solving and decision-making abilities.
">">Experience with project management tools, such as Jira, Trello, Asana, and ClickUp.
">">PMP, Scrum Master, or Agile certification is highly desirable.
">">
Seniority Level
">This role is suitable for experienced professionals who can demonstrate a strong track record in project management.
">Employment Type
">This is a full-time position offering opportunities for growth and development within a leading software development company.
">Job Function
">The successful candidate will be responsible for project management and information technology functions.
">Industries
">This role is part of the software development industry.
