Ecommerce Platform Coordinator

2 days ago

Karachi, Sindh, Pakistan beBeeEcommerce Full time $70,000 - $90,000
Job Title: Ecommerce Operations Manager

We are seeking a highly motivated and results-driven individual to oversee and expand our online sales channels, including Shopify, Amazon, Daraz, Etsy, and other marketplaces.

  • Key Responsibilities:
  • Setup and launch new Shopify stores from scratch, including theme customization, app integrations, and payment/shipping setups.
  • Create and optimize product listings on Amazon, Daraz, Etsy, and other marketplaces to maximize visibility and conversions.
  • Ensure brand consistency across all eCommerce platforms.
  • Manage multi-channel inventory synchronization to prevent overselling.
  • Oversee end-to-end order processing across all platforms (Shopify, Amazon, Daraz, Etsy, etc.).
  • Coordinate with suppliers, 3PLs, and logistics partners for smooth fulfillment.
  • Handle returns, refunds, and exchanges efficiently.
  • Implement strategies to reduce cancellations and improve delivery times.
  • Provide multi-channel customer support (email, chat, social media, marketplace messaging).
  • Monitor and respond to customer reviews and feedback to maintain high ratings.
  • Resolve disputes and escalations on Amazon Seller Central, Daraz Seller Panel, Etsy, etc.
  • Optimize product listings (SEO, keywords, images, descriptions) for higher conversions.
  • Run promotions, discounts, and marketplace-specific campaigns (e.g., Amazon Lightning Deals, Daraz Flash Sales).
  • Analyze sales data and adjust pricing strategies for Shopify, Amazon, Etsy, etc.
  • Collaborate with digital marketing teams on paid ads, email marketing, and social media promotions.
  • Forecast demand and ensure stock availability across all platforms.
  • Use inventory management tools (e.g., Sellbrite, TradeGecko) to sync stock levels.
  • Minimize dead stock and storage costs through data-driven decisions.
  • Ensure compliance with Amazon Seller Policies, Daraz Seller Rules, Etsy Guidelines, etc.
  • Stay updated on taxation, shipping rules, and platform-specific requirements.
  • Handle account health metrics (e.g., Amazon ODR, Shopify chargeback rates).
Qualifications & Skills:
  • Required:
    • 3+ years of experience managing Shopify, Amazon, Daraz, Etsy, or similar eCommerce platforms.
    • Hands-on experience in setting up and launching stores on multiple marketplaces.
    • Strong understanding of multi-channel inventory management.
    • Proficiency in listing optimization, SEO, and PPC for marketplaces.
    • Excellent analytical, problem-solving, and communication skills.
  • Preferred (Bonus Skills):
    • Experience with Shopify Liquid, Amazon Seller Central, Daraz Seller Hub, or Etsy Shop Manager.
    • Knowledge of automation tools (e.g., Zapier, CedCommerce, Multi-channel listing tools).
    • Familiarity with Google Ads, Facebook Ads, and marketplace PPC.
Benefits:
  • - Opportunity to scale and manage multiple eCommerce channels.
  • - Flexible work environment with growth potential.
  • - Competitive salary and performance-based incentives.
How to Apply:

Interested candidates are invited to submit their resume with brief overview of their ecommerce stores setup and management projects.

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