Service Excellence Specialist

4 days ago


Islamabad, Islamabad, Pakistan At Law Communication Full time
Role Overview

We are seeking a highly skilled and experienced Service Excellence Specialist to join our team at At Law Communication in Pakistan.

The successful candidate will be responsible for handling customer inquiries, providing solutions, and maintaining a high level of customer satisfaction.

The ideal candidate will have excellent communication and interpersonal skills, be able to work under pressure, and have a strong ability to multitask.

Key Responsibilities:

  • Handle customer inquiries via phone, email, or chat
  • Provide solutions to customer complaints and issues
  • Maintain accurate records of customer interactions

Location: Telecommunications - Rawalpindi, Pakistan

Requirements

The ideal candidate will have a strong passion for delivering exceptional customer service, be able to work independently and as part of a team, and have a strong ability to multitask.

We offer a competitive salary, opportunities for career growth and development, and a dynamic and supportive work environment.



  • Islamabad, Islamabad, Pakistan SWATX Full time

    Job Overview:We are seeking an experienced Project Excellence Specialist to join our team at SWATX. As a Project Excellence Specialist, you will play a critical role in ensuring that project execution is aligned with strategic goals and that compliance with company policies and methodologies is maintained. The Project Excellence Specialist will be...


  • Islamabad, Islamabad, Pakistan Service Square Full time

    At Service Square, we are committed to delivering exceptional customer service and exceeding our customers' expectations. To achieve this goal, we are seeking a highly motivated and experienced sales and marketing professional to join our team.Main ResponsibilitiesDevelop and implement effective marketing strategies to drive sales and revenue growth.Conduct...


  • Islamabad, Islamabad, Pakistan Vantage Digital Full time

    As a customer service specialist, you'll respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations, and resolve complaints or technical concerns.ResponsibilitiesMust be happy and confident in addressing customer concernsInspire confidence in our customersManage incoming customer requests and...


  • Islamabad, Islamabad, Pakistan Makkays Full time

    About the RoleIn this role as a Technical Service Specialist, you will be responsible for providing high-quality technical support and services to our customers.Key ResponsibilitiesTroubleshoot and repair complex electronic and power-related issues.Collaborate with engineers to design and implement solutions.Conduct site visits to understand customer needs...


  • Islamabad, Islamabad, Pakistan Huawei Technologies Full time

    Key ResponsibilitiesManage customer interface with respect to Service Delivery and Service SalesMonitor service delivery against contractual commitmentsDevelop long-term strategic relationships with nominated customersWork closely with cross-functional teams for smooth execution of businessThis is an exciting opportunity to join Huawei Technologies as a...


  • Islamabad, Islamabad, Pakistan Mozack Full time

    Service Quality Assurance Specialist (QA)Are you passionate about ensuring the highest level of quality in products and services? We are seeking a skilled and dedicated Quality Assurance professional to join our team. As a Quality Assurance specialist, you will play a crucial role in maintaining and improving our service standards, ensuring customer...


  • Islamabad, Islamabad, Pakistan Focus IT Services Full time

    Job Description:Position Overview:We are currently seeking experienced and dynamic Customer Service Specialists (CSRs) to join our team. In this role, you will be the voice and face of the brand, providing and analyzing customer needs in order to provide support. The Customer Service Representative attracts potential customers by answering product and...


  • Islamabad, Islamabad, Pakistan S&P Global Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX)S&P Global Customer Excellence Incident Specialist in Islamabad , PakistanAbout the Role:Grade Level (for internal use): 10The Role: Customer Excellence Incident...


  • Islamabad, Islamabad, Pakistan S&P Global Full time

    Key ResponsibilitiesThe Advanced Cloud Services Specialist will provide technical expertise and support for cloud-based services, including identity and access management, network connectivity, and cloud account administration. This individual will work closely with cross-functional teams to identify technical requirements and develop innovative solutions...


  • Islamabad, Islamabad, Pakistan Dynamic Management and Consultancy Full time

    Welcome to Dynamic Management and Consultancy Islamabad, where we strive to deliver exceptional management and consultancy services. We are currently recruiting a talented Client Acquisition Specialist to join our team.The successful candidate will have a Bachelor's degree and outstanding communication skills. A valid driving license for a motorbike and...


  • Islamabad, Islamabad, Pakistan ibex Full time

    Job Title: Customer Support SpecialistAbout the Role:We are seeking a highly skilled and motivated Customer Support Specialist to join our team at ibex. As a Customer Support Specialist, you will be responsible for acting as a liaison between our customers and the respective client.Your Key Responsibilities:You will interact with customers to provide and...


  • Islamabad, Islamabad, Pakistan At Law Communication Full time

    Customer Service Specialist At Law Communication, Pakistan We are hiring Fresh/Experienced Call Center Representatives for an International campaign.Candidates should be fluent in English and possess good listening skills.Night Shift• Ramzan Timings: (7:45 pm to 2:45 am)Job SpecificationAble to perform multiple tasksTarget-oriented individuals are...


  • Islamabad, Islamabad, Pakistan S&P Global Full time

    About The RoleGrade Level (for internal use):10The Role: Customer Excellence Incident SpecialistThe Customer Excellence Incident Specialist plays a key role in managing and resolving major client facing incidents to ensure operational stability and superior customer satisfaction. You will act as the central point of contact for incident reporting,...


  • Islamabad, Islamabad, Pakistan ibex Full time

    The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolution to customers by performing a diagnosis of the issue while guiding customers through the claim filing process that gives them a resolution via phone call. The Support will also be assisting customers with other queries/concerns...


  • Islamabad, Islamabad, Pakistan ibex Full time

    About the RoleWe are looking for an exceptional Inbound Sales Specialist to join our team at ibex. The ideal candidate will possess excellent communication skills, be comfortable receiving a high volume of calls, and have a proven track record of meeting sales targets.Responsibilities:Field inbound calls, effectively promoting and selling our...


  • Islamabad, Islamabad, Pakistan WellnessLiving Systems Inc. Full time

    We're a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. As a Service Delivery Specialist at WellnessLiving Systems Inc., you'll take...


  • Islamabad, Islamabad, Pakistan Elevate Services Full time

    Elevate Services is seeking a skilled Marketing Specialist to join our marketing team. As a key contributor, you will play a crucial role in developing and executing marketing strategies that drive business growth and customer engagement.About the RoleYou will be responsible for creating and distributing engaging marketing content, building relationships...


  • Islamabad, Islamabad, Pakistan iGate Technologies Pakistan Full time

    Key ResponsibilitiesOversee and optimize customer support operations across Shopify, Amazon, and other online retail platforms.Develop and implement scalable customer support strategies to enhance user experience and retention.Ensure that support teams meet service-level agreements (SLAs), key performance indicators (KPIs), and platform-specific...


  • Islamabad, Islamabad, Pakistan Service Square Full time

    Service Square is an equal opportunities employer, committed to diversity and inclusion in the workplace. We are seeking a highly skilled sales and marketing professional to join our team, who can make a real difference to our organization's success.Main ResponsibilitiesDevelop and execute marketing plans to drive sales and revenue growth.Collaborate with...

  • Marketing Director

    2 weeks ago


    Islamabad, Islamabad, Pakistan Service Square Full time

    We are seeking a highly skilled marketing sales person to join our team at Service Square. The ideal candidate will have a minimum of 5 years' experience in the relevant field and be able to provide competitive intelligence to sales teams.Key ResponsibilitiesConduct market research to identify target audiences and potential sales leads through marketing...