Configuration Operations Professional

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Support Configuration Specialist

We are seeking a skilled professional to complete daily configuration requests from a ticketing system.

  • Key Responsibilities:
  • Create and modify various workflow tasks.
  • Add, remove, and manage user, customer, and subscriber accounts.
  • Configure customer accounts.
  • Pricing configuration changes.
  • Document management (modifying, field mapping, etc.).
  • Configure new products and notes.
  • Collaborate with technical support analysts to troubleshoot scenarios through the application interface.
  • Set up integrations and troubleshoot.
  • Test new deployments or setups.
  • Work with project managers and participate in project meetings to determine configuration needs.
Job Requirements:

A Bachelor's or Master's degree in Computer Science or a related field is required.

  • Minimum of five years of experience in development, particularly in configuration, is necessary.
  • Strong communication skills, organizational abilities, and attention to detail are essential.
  • Able to prioritize workload to meet deadlines and service level agreements.
  • Effective troubleshooting skills are required.
  • Proficient in SQL, including writing ad hoc reports and complex queries, is mandatory.
  • Experience with C# programming language is preferred.
  • Business analyst or quality control experience is advantageous.
  • Familiarity with XML and electronic B2B integrations using XML files and an API is a plus.
  • Familiarity with Microsoft Office and automation tools is also beneficial.


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